Your Dell warranty can cover repairs, replacements, and support. You’ll need your Service Tag (or Express Service Code) to check coverage.
The easiest way to check the warranty is to use Dell’s Support Website with your Service Tag.
Other options include the SupportAssist app, TechDirect for IT teams, or contacting Dell directly.
Check for warranty expiration dates, support levels like ProSupport, and regional availability of coverage.
If coverage is ending or has expired, consider extending, repairing, or replacing.
Wondering how to check your Dell warranty?
Whether you’re troubleshooting an issue or planning, checking your Dell warranty is simple.
This guide will walk you through the step-by-step process of checking your Dell warranty. We’ll cover everything from finding your Dell Service Tag to extending your warranty if it has expired. Let’s jump in.
Before checking your Dell warranty, you must know your Service Tag or Express Service Code.
The Service Tag is a 7-character alphanumeric code unique to your machine that is used to check Dell's warranty status online. The Express Service Code is a numeric representation of the same concept.
There are a few places you can find them.
First, check the physical labels on your device. Laptops usually have them on the bottom, near the hinges, or under a battery flap. For desktops, check the top, back, or side of the case.
For servers, check the front or back of the chassis. Many have a pull-out tab with the tag printed on it. For monitors and accessories, check the back or underside of the device.
If you can’t find a physical label, here’s where to look for:
BIOS or UEFI: Restart your computer and press F2, F12, or Del during boot (key depends on your model). Look for system information once in the BIOS or UEFI menu; the Service Tag should be listed there.
Windows command line: Open Command Prompt or PowerShell and type
wmic bios get serialnumber
or
Get-CimInstance win32_bios | select Serialnumber
Dell SupportAssist: If this software is installed, it usually detects your Service Tag automatically.
Original purchase documents: Check your invoice, order confirmation email, or the original box.
This is the go-to method for most users.
It’s simple, quick, and doesn’t require software installation.
To check the warranty this way, simply open your browser and go to www.dell.com/support
Under Identify your product, manually enter a Service Tag (aka Product Identifier, in some regions) (you can also auto-detect if you're on a Dell device).
Then, type in your 7-character Product Identifier, and click Search or Submit.
You’ll land on a product page showing your device details, including:
Warranty start and end dates
Coverage type (Basic, ProSupport, Onsite, etc.)
Remaining days
Support services available
Now that you’ve got the information, what’s your next move? That depends on your device's status.
If your warranty is still active, note the expiration date. Familiarize yourself with what’s covered and how to initiate a support request (Dell’s support site makes this easy with the Service Tag).
If your system is business-critical, bookmark those steps for quick access.
Now’s a good time to weigh your options. Dell often offers extensions or service-level upgrades. These are usually cheaper before the warranty expires.
Think about your device’s age. Is it still performing well? A warranty extension might make sense. If not, it may be smarter to put that money toward a replacement.
On the other hand, if your Dell warranty has expired, know that:
Dell does offer paid, out-of-warranty repairs.
For older devices, consider reputable third-party repair shops.
In some cases, replacing the hardware outright is more cost-effective, especially for systems beyond their prime.
The above method works best for checking a single device and doesn’t require a login or account, just the Service Tag. It's great for individual users or spot-checking. However, there are other ways to check your Dell warranty, too.
If you prefer a more automated approach or want a centralized spot for warranty information, diagnostics, and updates, Dell SupportAssist is worth a look.
SupportAssist is Dell’s built-in (or downloadable) system tool that detects your hardware, identifies issues, and manages support features in one place.
How does it help with warranty info?
SupportAssist automatically pulls in the device’s Service Tag and Express Service Code when launched.
Go to the “Warranty or System Detail” section within the app to see your warranty expiration, the type of coverage your device(s) have, and recommendations if your coverage is ending soon.
It also notifies you when the warranty is about to expire, which is handy if you tend to forget.
If you manage dozens or thousands of Dell devices, entering Service Tags individually would be a nightmare. For those scenarios, Dell TechDirect is the best option.
Dell TechDirect is a web-based platform designed for IT professionals. It offers tools for service request management, automated diagnostics, and (most relevant here) bulk asset and warranty management.
For warranty lookup, features include:
Bulk uploads: Import a CSV file with a list of Service Tags to check multiple devices simultaneously.
API integration: Use the Dell Warranty API to pull warranty data into your own asset management systems or dashboards.
Using the API to check the Dell warranty. Via Reddit
Detailed reports: View warranty expiration across your fleet, filter by coverage type, and export results for budget planning or audits.
Remember that you must register to use TechDirect and typically have a verified business account.
You can always go the old-school route if your device's Service Tag is unreadable or there's a mismatch in what Dell's site is showing.
Here’s how:
Phone support: Call Dell directly. Having your Express Service Code with you will speed up the process by routing you to the right team.
Online chat: Dell’s support site also offers a live chat option.
Email or web forms: Some regions and business accounts offer these alternatives.
In these cases, Dell may ask for proof of purchase, serial numbers, or order confirmation emails to verify ownership and manually look up the warranty.
Whether you're a solo user or manage a fleet of machines, a quick warranty check can save you time, stress, and money in the long run.
If you’re an individual user, checking your warranty helps avoid surprise repair costs. Your laptop is fine one day and won’t turn on the next. Suddenly, you’re wondering if it’s still under warranty coverage. Knowing your support options gives you a sense of what to expect if something goes wrong.
Plus, if your warranty is nearing its end, you can start thinking about upgrades or replacements. It’s also nice to know your device is covered; peace of mind goes a long way when your laptop is your money-maker.
For IT managers and businesses, warranty visibility is critical. It helps with:
Budgeting for maintenance, renewals, or replacements
Managing hardware lifecycles across departments
Reducing downtime by making sure broken machines get serviced fast
Staying compliant with support standards
Organizing bulk warranty renewals without last-minute chaos
That’s all it takes to avoid issues with your Dell device: a quick warranty check provides peace of mind and ensures your systems run smoothly.
Workwize makes tracking device warranties much easier. You can view all warranties and several other asset details from one unified dashboard. Workwize doesn’t just track Dell warranties. Whether you’re working with Lenovo, Apple, or any other brands, you can see all crucial details about your assets, no matter where they’re located, all in one place.
Companies that trust Workwize include HighLevel, DuckDuckGo, Adyen, and more.
Schedule a call with us to learn how Workwize can help you.
How can I check my Dell warranty without a service tag?
If you don’t have the Service Tag handy, you still have options. Try Dell’s auto-detect feature on their support website to pull your device details directly. If that doesn’t work, Dell Support might manually look up your warranty if you provide proof of purchase.
What happens if my Dell warranty has expired?
When your Dell warranty expires, you can’t benefit from free repairs, parts replacement, and certain technical support. But you're not entirely out of luck; Dell offers paid repair services even for out-of-warranty devices.
Can I extend my Dell warranty online?
Yes, you can. Dell allows warranty extensions or service upgrades directly through their support website. After you check your current warranty status, you’ll see options for extending coverage; sometimes even with a discount if your original warranty hasn’t expired yet.