Why do 56% of organizations regret their tech purchase within just two years? Worse, that regret sets in before software implementation even begins.
Moreover, 67% of stakeholders sit outside IT, including those in finance, legal, operations, and security. As expected, misalignment and delays are common, and a slow or scattered approach can become a significant business risk.
Here’s all you need to know to avoid these issues and move towards a more efficient software procurement process.
TL;DR:
- Software procurement can either simplify operations or create years of tech and financial debt; it all depends on how you handle the process.
- This article walks you through 9 steps to get software procurement right.
- Before you look for tools, you must engage stakeholders, map future-state workflows, and conduct an audit of existing software.
- It’s equally important to examine integration skills, data handling practices, support models, and contract terms related to security and SLAs.
- Finally, monitor adoption, measure outcomes, and set regular checkpoints to revalidate vendor fit or renegotiate terms.