IT procurement is tricky.
But it becomes even more chaotic when teams rely on spreadsheets, email threads and manual approvals.
Before you know it, you’re dealing with paperwork piled up, vendor back-and-forths, untraceable shipments, and unsanctioned SaaS auto-renewals.
Other problems, such as deployment mix-ups and configuration errors, also only show themselves after your orders arrive. These could force employees to use unauthorized devices.
The bigger issue is visibility, or the lack of it. You don't know what was ordered, where it is, who's using it or what it's costing you.
This loss of control comes at a huge cost. IBM’s research shows breaches involving shadow data cost organizations an average of $52.7 million annually, about 16.2% more than other security incidents.
No wonder teams are ditching the spreadsheets and turning to two main options: IT procurement services or software solutions.
Procurement software helps you to automate and track your procure-to-pay workflows, while an IT procurement service can handle everything from sourcing to asset lifecycle management.
This article breaks down the differences between these options. You'll also see comparisons of the top IT procurement services and software platforms you can choose from.
Let's get started!