Many businesses solve their procurement problems with value added resellers (VARs) like SHI, only to run into issues when it's time to manage the purchased hardware.
And those issues are unforgiving. Devices that go off the radar once they're delivered to Prague. Laptops sitting uncollected in Buenos Aires. SaaS subscriptions that keep billing after employees leave. And expense data that finance cannot trust.
While SHI promotes several ITAM services, asset management is not its core offering. And those services do not always combine to form a single unified lifecycle solution.
If you are managing hardware across 10, 20, or 30+ countries, the right lifecycle platform ensures every device:
This article will help you find SHI alternatives to address SHI's shortfalls. I'll compare services with diverse IT asset management strengths, ranging from device lifecycle powerhouses like Workwize to Device-as-a-Service solutions like Kyndryl.
SHI International is a $16B+ IT procurement platform with over 35 years of experience. It has a robust IT catalog, is a Microsoft licensing expert, and has deep OEM relationships. But despite its ITAM offerings, it may not be the best for post-procurement workflows.
If you need to close the gaps that appear after ordering devices, these alternatives can help.
|
Platform |
Lifecycle coverage |
Global reach |
Deployment model |
Key differentiator |
|---|---|---|---|---|
|
SHI International |
Full, but offered separately from its procurement service |
Offers zero-touch deployment |
Deep Microsoft licensing and enterprise software expertise |
|
|
Workwize |
Full: procure, deploy, track, maintain, retrieve, and decommission |
100+ countries |
Zero-touch, MDM pre-configured |
One of the best automated hardware lifecycle management platforms for global teams |
|
CDW |
Offers lifecycle management through partners |
Zero-touch deployment through vendors |
Broad North American catalog and account depth |
|
|
Insight Enterprises |
Full hardware and software lifecycle management |
25 countries and claims global reach |
Zero-touch deployment |
Closest direct SHI competitor, with deeper public detail on ITAM offerings |
|
TD SYNNEX |
Limited lifecycle offerings to resellers |
Distributor selling to resellers, VARs, and MSPs |
Distributes lifecycle services at scale to partners |
|
|
Ingram Micro |
Focused on extending tech lifespan and decommissioning hardware |
Associates in 57 countries, serving 90% of the global population |
Not focused on deployment |
Circular economy and device refurbishment focus |
|
WWT |
Software lifecycle management for assets purchased through WWT |
Custom enterprise contracts |
Large-scale infrastructure and supply chain programs |
|
|
Kyndryl |
Full device lifecycle management, but does not mention ITAD |
Zero and lite touch device provisioning |
Offers Device as a Service to organizations |
|
|
Softchoice |
Full, from procurement to disposal |
MDM-powered zero-touch deployment |
Offers Device as a Service alongside IT asset management |
|
|
Connection |
Yes, full hardware and software lifecycle management |
125 countries for its GlobalServe procurement platform |
Zero-touch deployment |
Accessible mid-market alternative to CDW and SHI |
|
GroWrk |
Hardware lifecycle management, from procurement through ITAD |
150+ countries |
Zero-touch deployment |
Flexible procurement and ITAM pricing for small businesses |