IT Logistics Challenges and Solutions

Managing IT logistics sounds simple; ship devices in, ship them out. 

But for global IT teams, it’s rarely easy.

Behind every shipment is a logistical maze of customs delays, missing tracking data, and unresponsive vendors that make the process harder...

Those delays cause a ripple effect across your business. New hires wait longer for their laptops, teams lose valuable time, and compliance gaps start to appear.

According to recent research, 43% of new hires wait more than a week to receive their workstation, which leads to delayed onboarding and poor productivity.

The good news is, these problems are fixable. With the right systems and partners in place, IT teams can streamline logistics, deliver devices on time, and maintain full visibility from warehouse to workspace.

This article breaks down the biggest IT logistics challenges IT managers experience and shares practical ways to solve them. 

TL;DR

• IT logistics isn’t just shipping: It’s about managing procurement, deployment, retrieval, and disposal of devices across global teams securely and on time.

• The biggest pain points include customs delays, limited visibility, low retrieval rates, fragmented vendor coordination, and compliance gaps.

• Automation is the solution. Platforms like Workwize centralize logistics, connect HR, IT & vendors, and automate workflows from procurement to ITAD.

• Companies using Workwize save millions annually by eliminating vendor silos, retrieval losses, and manual tracking inefficiencies.