The Only IT Onboarding Strategy Modern Organizations Need

Effective onboarding can increase new hire retention by up to 82%. 

But only 12% of employees say their organization does it well.

IT is often the weak link.

Hardware often arrives late. Access requests stall in approval limbo. HR and IT trade endless emails trying to fix last-minute misses. Sometimes, the new hire doesn’t have the right access permissions.

By the time the new hire logs in, they’ve already raised 5+ tickets.

And before you know it, you’re drowning in account resets or paying extra for overnight shipping.

It’s a domino effect that damages trust and momentum from day one.

The good news? You can break the cycle without burning out your IT team.

In this guide, I’ll show you how to set up your IT onboarding process with tips, strategies, and practical, human-centered solutions.

TL;DR:

• IT onboarding is the process of setting up all the technology, tools, and access a new employee needs to start working productively from day one.
• Smooth IT onboarding is important because it lets new hires start work immediately, improves productivity, and safeguards company systems and data.
• However, IT onboarding is often a tedious process. The biggest IT onboarding pitfalls include missing laptops on day 1, half-baked access, or inconsistent training.
• Using checklists, preparing early, and strong inter-departmental coordination are the best ways to avoid messy onboarding.
• Workwize, an IT hardware lifecycle platform, simplifies IT onboarding. It connects with your HRIS platform and lets you procure, manage, deploy, retrieve, and dispose of devices for new hires from a single interface.