How HighLevel Saves $1.4M per year in IT Hardware Management

 About Swapfiets

Swapfiets is an international organization with ~1,300 employees across multiple European countries. 

The IT team — made up of one IT Operations Manager and five application managers — oversees IT support as well as hardware and software management. 

With a distributed workforce, efficient device management and smooth onboarding/offboarding are critical.  

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The Challenge

Before Workwize, Swapfiets struggled with: 

1. Fragmented processes across device management
2. Difficulty keeping data synchronized between device and hardware systems
3. Limited visibility into procurement, distribution, and tracking  
4. No closed loop from procurement to enrollment and ownership tracking  

The Approach

Workwize became the central platform for the entire device lifecycle:

• Procurement, onboarding, and offboarding all in one place
• Automation and real-time insights via a single, user-friendly dashboard
• Devices ordered, assigned, and tracked with ease
• New hires equipped on time, and departing employees’ devices quickly returned
• Live status updates on shipping and location — reducing physical handling and manual checks
  

The Result

The impact has been significant:

• Manual workload reduced from 3 employees → 1 monitoring person
• ~1,200 devices supplied to employees across Europe in just one year 
• Faster, more reliable, and error-free processes
  

Scalability

As HighLevel grows, Workwize's platform scales to meet its expanding needs. Whether opening new offices or onboarding remote workers, Workwize has HighLevel covered.