How Embraer EMEA Achieved 4.1x ROI by Transforming Global IT Operations with Workwize

Introduction

Embraer, a global leader in aerospace manufacturing with thousands of employees worldwide, faced a mounting challenge: managing IT hardware across borders. Every new hire or offboarding felt like a logistical puzzle, with inefficiencies threatening to slow growth. Something needed to change—and fast.

Challenge

Behind the scenes, the company wrestled with complex processes: delayed shipments, lost devices, and fragmented coordination across departments. Costs and inefficiencies piled up, while visibility into assets and sustainability efforts lagged. What should have been routine operations turned into a daily struggle.

“Before Workwize, managing IT hardware for global hires was time-consuming, error-prone, and expensive. We had delays, lost equipment, and billing discrepancies across the board."

— Ben Guz, EMEA IT Manager, Embraer

Solution

The turning point came when Embraer turned to Workwize. By centralizing processes, automating workflows, and simplifying access for employees, the organization reshaped how IT operations were handled. Suddenly, what was once reactive became proactive—and the results spoke for themselves.