Device Deployment Automated Onboarding
IT Asset Management IT Asset Management
Equipment Retrieval Automated Offboarding
Storage & Redeployment Device Storage
Automated Onboarding

One dashboard to procure IT hardware assets to your global workforce.

Global delivery and MDM enrollment, all ready for your new hire’s day 1.

Enable your employees to order equipment and reduce your admin workload.

Sync with your HR system to prevent duplicate work and make onboarding smoother.

IT Asset Management

Automate device enrollment and ensure security compliance.

Real-time visibility into asset locations and status.

Track the performance and value of devices throughout their lifecycle.

Centralized dashboard to manage device repairs and replacements.

Store, track, organize, and manage your IT inventory.

Automated Offboarding

Automated collection of devices from departing employees globally.

Certified data erasure to protect sensitive information and stay compliant.

Reuse refurbished offboarded equipment to reduce waste.

Eco-friendly disposal of end-of-life assets in compliance with local regulations.

Sustainable recycling of IT assets to minimize environmental impact.

Device Storage

Local storage facilities to store IT assets and manage logistics efficiently.

Real-time stock tracking and automated restocking across all warehouses.

Quick access to devices stored in local warehouses for distribution.

Company

From scale-ups to global corporates, the world's most forward-thinking companies use Workwize to power their remote teams.

Contact Us

TABLE OF CONTENTS

    How HighLevel Saves $1.4M per year in IT Hardware Management

    Numbers

    70%

    Time saved yearly on IT equipment operations

    24.5x

    ROI on the investment made yearly

    35.454 KG

    Of yearly CO2 savings

     

    Introduction

    HighLevel is a rapidly growing SaaS company that provides an all-in-one marketing platform for agencies and businesses.

    With over 60,000 customers across 140 countries, it empowers entrepreneurs to streamline their marketing efforts, automate workflows, and scale their operations efficiently.

    The platform offers a comprehensive suite of tools, including CRM, email marketing, SMS campaigns, and website builders. It enables users to manage their entire client lifecycle from a single dashboard.

    HighLevel’s innovative approach has revolutionized how businesses handle their marketing strategies—leading to significant growth and success for their clients.

    Learn how HighLevel unlocked "immeasurable" value by automating onboardings and offboardings with Workwize

    Total employees 991
    Total onboardings and offboardings 60 onboardings and less than a dozen offboardings per month
    Remote offices and HQ HQ in the US, with most employees in India, now expanding into the Philippines

    Challenge

    HighLevel used US, India, and the Philippines MSPs to manage IT hardware procurement and distribution across different regions. This approach led to several challenges:

    1. Time zone differences caused significant delays in communication, with up to 18-hour gaps between email responses.
    2. Inconsistent pricing and product availability across vendors.
    3. Complex ordering processes with multiple steps and markups.
    4. Difficulty in maintaining standardization of equipment across locations.
    5. Increased administrative burden on the IT team to manage multiple vendors and processes.

    “The delays resulted in paying extra because the item was sold out when they confirmed the order, so we had to upgrade to the next most expensive product. This meant the new hires did not get their laptops on time. Moreover, this resulted in employees buying their products and then having to submit for expense reimbursement just to have a laptop on time."

    — Evan Jost, IT Manager at HighLevel

    Solution

    Workwize enabled HighLevel to streamline the complex process of procuring, managing, redistributing, and disposing of IT equipment.

    The platform provided a centralized solution for HighLevel’s global operations, addressing their challenges with their previous multi-vendor approach. With Workwize, HighLevel could:

    1. Eliminate time zone delays and shipping costs through real-time inventory management.
    2. Ensure consistent pricing and pre-deployed product availability across regions.
    3. Simplify the ordering process with a user-friendly interface for admin and employees.
    4. Maintain equipment standardization across all locations from the US to the Philippines, depending on total onboardings and offboardings.
    5. Reduce administrative burden on the IT team by automating procurement and asset tracking.

    Strategy

    72 Suppliers

    For starters, Workwize’s extensive network of 72 suppliers and warehouses across multiple countries ensures quick and efficient delivery of IT equipment to HighLevel’s global workforce.

    This eliminates the need for numerous vendors and slashes shipping time and costs.

    Standardized Equipment

    Workwize’s platform allows HighLevel to maintain consistency in their IT hardware across all locations.

    Thanks to a curated catalog of pre-approved devices, HighLevel can ensure that all employees receive standardized equipment regardless of location.

    This streamlined approach simplifies IT support and enhances overall productivity.

    Self-Service Portal

    Workwize’s self-service portal empowers HighLevel employees to select and order their IT equipment directly. This streamlined process reduces the administrative burden on the IT team and accelerates onboarding.

    The portal’s user-friendly interface allows employees to choose from pre-approved devices—ensuring compliance with company standards while offering flexibility.

    Automated Workflows

    Workwize’s platform incorporates automated workflows that streamline IT asset management. These workflows ensure efficient handling of equipment requests, approvals, and asset tracking from procurement to disposal.

    This automation significantly reduces manual errors and accelerates the entire process, allowing HighLevel to manage its IT assets more effectively.

    Real-Time Inventory Management

    With Workwize’s real-time inventory management system, HighLevel gains complete visibility into its IT assets across all locations.

    This feature enables proactive planning, prevents stockouts, and reduces unnecessary purchases.

    The IT team can easily track equipment usage, identify trends, and make data-driven decisions to optimize their hardware investments.

    Quick Approvals

    Workwize’s streamlined system allows employees to quickly request smaller items like headsets or mice without going through a 13-step ordering process. This saves time and empowers employees to manage their equipment needs.

    24/7 Global Support

    With Workwize’s 24/7 support team and dedicated customer success manager, HighLevel no longer faces communication delays due to time zone differences. This ensures prompt resolution of any IT hardware issues, minimizing downtime and maintaining productivity across all global offices.

    Sustainable Practices

    Workwize’s eco-friendly approach aligns with HighLevel’s commitment to sustainability. The platform facilitates the responsible disposal and recycling of outdated equipment, reducing electronic waste. This approach benefits the environment and enhances HighLevel’s corporate social responsibility profile.

    Scalability

    As HighLevel grows, Workwize’s platform scales to meet its expanding needs. Whether opening new offices or onboarding remote workers, Workwize has HighLevel covered.

    “Workwize helps us reduce the time we waste ordering equipment. It also allows us to remove the previously relied-on MSPs to procure assets and will enable us to move IT services entirely in-house to save money on the IT budget.”

    — Evan Jost, IT Manager at HighLevel

    Download the PDF version here.

    Ready to optimize your remote on- and offboardings?‍

    Let’s schedule a short chat and see how we can help!