TABLE OF CONTENTS
Top 9 GLPI Alternatives for ITAM in 2024
GLPI is a free, open-source IT and asset management tool Teclib developed. It provides a range of features, including help desk operations, asset inventory management, expense tracking, financial and project management, and customization options like branding and plugin configuration.
It is distributed under the GNU General Public License and supports both on-premises and cloud installation. GLPI links asset inventory with help desks for comprehensive IT and business infrastructure control. It allows users to manage incidents, define SLAs, create forms, and organize support.
Widely adopted in 186 countries and available in 47 languages, GLPI has partners across Europe, LATAM, Africa, North America, the Caribbean, the Middle East, and the Asia Pacific region.
However, despite its robust capabilities, it has some limitations in certain areas.
These reasons might be enough for you to look for alternative ITAM tools. Here are our top 9 GLPI alternatives.
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TL;DR
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GLPI is a 100% free and open-source tool developed by Teclib for managing IT and related assets.
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However, some drawbacks exist, like the need for more stable integration with LDAP; obtaining the data correctly is difficult, and all asset entries must be made manually in GLPI; auto-discovery is not a feature.
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Popular alternatives to GLPI are Workwize, ServiceNow ITAM, Snipe-IT, ninjaOne, Ivanti Neurons, Certero, Sassafras AllSight, ManageEngine Asset Explorer, and Asset Panda.
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Automate global IT hardware with Workwize.
Manage everything under a unified dashboard, from procurement, deployment, management, and retrievals to disposal.
Why look for GLPI Alternatives?
We have seen above a few reasons why you need GLPI alternatives. Here are a couple more reasons that we find reinforcing.
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The interface needs to be updated, and finding settings when an administrator has to make changes is tiring.
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The standard behavior of the app needs to change, and its users must develop their functionalities.
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It’s expensive as compared to its alternatives and not easy to configure.
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Server disk space usage can become excessive due to specific configurations and accumulating error logs, potentially leading to application downtime if disk space isn't managed effectively.
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Report module and stats are unclear.
Workwize
Workwize is a zero-touch IT asset management platform that helps IT teams manage IT equipment for their distributed teams at each stage of its lifecycle, like:
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IT asset procurement
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IT asset deployment
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IT asset management
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IT asset retrieval
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IT asset disposal
Ideal for organizations with 200 to 5,000 employees, Workwize is particularly well-suited for industries such as software development, technology, financial services, telecommunications, retail, and e-commerce.
Key features:
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Automated asset management workflows: Helps you keep track of all of your IT equipment right from day 1 through automated asset management workflows that save time and provide real-time insights into all your assets
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Employee self-service: Powered by single sign-on (SSO), it boasts a self-service portal and lets employees effortlessly request equipment, repairs, and maintenance
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Centralized view of all IT assets: Gain access to a centralized view of all IT equipment assignments with a clean and organized look, something traditional spreadsheets cannot provide.
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Seamless connectivity with HRIS system: Workwize blends with your Human Resources Information System (HRIS) to reduce manual labor and increase transparency.
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Comprehensive support: Enjoy a truly customized, global support experience to help with efficient IT management anytime and anywhere.
Why Pick Workwize Over GLPI?
Feature |
GLPI |
Workwize |
Function |
ITAM, ITSM and CMDB |
Procurement automation, zero-touch deployment, and device management |
Procurement automation |
Basic procurement |
Advanced procurement automation with bulk ordering, vendor management, and approvals |
Zero-Touch Deployment |
❌ |
✅ |
HRIS Integrations |
❌ |
✅ |
Buying |
❌ |
✅ |
Analytics and reporrting |
Provides detailed reports on IT assets and incidents |
Real-time analytics on hardware usage, cost-saving opportunities, and lifecycle data |
Countries |
186 |
100+ |
Pricing
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Basic Plan: $8 per seat (+$540 platform fee)
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Professional: $11 per seat (+$540 platform fee)
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Enterprise: Custom pricing
ServiceNow ITAM
ServiceNow is a single-architecture ITAM platform for IT and enterprise assets that reduces Capex to Opex. It mitigates risk, improves transparency, and automates the asset lifecycle. The tool combines all data and workflow for SAM (software asset management), CCM (cloud cost management), HAM (hardware asset management), and EAM (enterprise asset management).
ServiceNow is a single source of truth for checking in/checking out equipment loans and preventing shadow IT. The tool uses a barcode inventory system, including UPC-E, EAN-13, Code 39, PDF 417, QR Code, and more. Its community includes 600,000 like-minded individuals.
The app improves IT efficiency by optimizing inventory to speed up employee onboarding, asset utilization, and service delivery. It’s ISO/IEC 19770 series compliant for ITAM standards. The clientele includes Cox Automotive, Uniper and 85% of the Fortune 500 companies.
Price |
Custom |
Features |
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Best for |
This includes growing organizations of all sizes, in any industry. |
Pros
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License compliance, asset inventory, and contract renewals can be automated to improve efficiency and mitigate errors.
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It integrates with ITSM and ITOM for assisted workflows and error-free reporting.
Cons
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The system isn’t straightforward, meaning a substantial learning curve to achieve its full potential.
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It’s ineffective for increasing the number of assets, performing basic tasks like person or asset reconciliation, and generating complex reports.
Snipe-IT
Snipe-IT is open-source ITAM software built under the AGPL license. It tracks IT assets, including hardware, software, and accessories. It is hosted on AWS and offers 99.99% SLA uptime and no vendor lock-in. It provides security via two-factor authentication with TOTP apps (Authy, Google Authenticator, etc.). Snipe-IT also facilitates encryption via AES-256 encryption using OpenSSL.
You can integrate your agents with Snipe-IT via its REST API. This distinguished software works with any standard USB/Bluetooth barcode scanner and uses LDAP and Active Directory integration for user syncing and log in. One of its proficient features is its enterprise package–you get a private Slack channel, help with API integrations, and a Cloud-Hosted instance of Snipe-IT.
Price |
In case you need self-hosting contact their sales team. |
Features |
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Best for |
Small to mid-sized businesses. |
Pros
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It provides a barcode scanner and generates labels to tag assets quickly.
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Checks the status of patrimonial assets, location, dates, costs, and quantity of stocks in non-inventorial goods.
Cons
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The interface is outdated and doesn’t come with many integrations.
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Setting up a reporting interface is quite tricky.
ninjaOne
ninjaOne is automated ITAM software for Windows, MacOS, Linux, VMWare, and SNMP devices. This purpose-built solution provides a holistic view of the health and status of all endpoints. Its library of hundreds of scripts to automate alert responses or actions offers extensive automation. ninjaOne facilitates cyber hygiene with timely patching, endpoint hardening, anti-virus installation, and consistent backups.
It enables remote access across OSs, including remote viewing for Android and iOS software and script deployment. It backs up data against ransomware attacks to protect data and stay compliant. It integrates with PSAs, EDR, security apps, and notification platforms.
Price |
Custom |
Features |
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Best for |
NinjaOne automates IT teams to boost productivity, reduce risks, and master IT management with ease and efficiency. |
Pros
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It provides free and unlimited onboarding, training, and support.
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It has an integrated ecosystem of ticket systems and remote control, facilitating you to provide optimal support.
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It offers patch management and automation, adding stars to the tool.
Cons
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Device Groups have no filtering on date range–you have to hardcode to a specific date.
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It alerts with the “needs attention” term, not giving exact insight into the problem.
Ivanti Neurons
Ivanti is an ISO 27001-certified ITAM application for hardware and software assets in the US. It provides dashboard visibility for asset tracking and discovery, change management, reporting, and license management. It remotely updates device applications and gives total visibility of your hardware, server, client, cloud, and software assets.
With Ivanti Neurons, you can automatically import and track warranty information when purchased. Automate hardware tracking for batteries, printer ink or toner, and other consumables. Discover and track all assets across software, Windows, MasOS, and mobile. Its asset recovery integrates with your service management CMDB for the latest asset information, easy request management, and improved service delivery.
Ivanti has 3,100 employees, 40k+ customers, and 7k+ partners. The company has been awarded by Globee Awards, Inc 5000, G2, Business Intelligence Group, and many more.
Price |
Custom |
Features |
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Best for |
Cloud-based solution for businesses of all sizes to manage the performance of IT assets, from lease tracking to reporting on financial data. |
Pros
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It is easy to use, configure, and administer. The ITAM app efficiently manages incidents, requests, and problems.
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It has all inventory listed and stored in one place.
Cons
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It provides compatibility problems with specific browsers and slows down if multiple users use it.
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User interface needs an uplifting and more modern interface.
Certero
Certero ITAM is an ITAM tool that manages IT hardware, software, SaaS, and cloud assets. It is present in North America, EMEA, and APAC regions and is an advanced, unified, cloud-ready platform. It discovers inventory and manages your IT assets, ranging from mobile to desktop and data center to cloud. Certero practices highest level of security with ISO 27001 certification.
Its 47+ feature eliminates IT asset blind spots by automatically discovering new devices. The tool supports multi-platform integrated inventory for Windows, MAC, Linux, Unix and mobile. It reduces blockages and barriers to full inventory with agent and agentless inventory scanning.
One of its best features is you can easily migrate from your on-premises system to Certero provisioning.
Price |
Custom |
Features |
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Best for |
The Certero platform covers desktop to data center (SAP, Oracle, IBM), Mobile, SaaS & Cloud. Simply switch on whatever ITAM/SAM Solution or Services you need. |
Pros
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It is easy to use, fast, and resource-efficient to discover inventory and manage IT assets from mobile to desktop and data center to cloud.
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Seamlessly identifies assets/software that can be reused elsewhere to see where you have software licensing issues.
Cons
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Support is offered by educated and capable staff who are specialists in their field.
Sassafras AllSight
Sassafras AllSight is an ITAM tool for tracking inventory and hardware.
Hardware and installed software are automatically discovered with details about details each Windows, Mac, and Linux machine.
Its cloud PRS (product recognition system) standardizes every software installed virtually. The tool lets you manage your computers, Chromebooks, mobile devices, printers, displays, networking hardware and more.
Import purchase records and asset details before deploying and tracking hardware properties. It offers 44+ features and 6+ integrations, which can save 30% or more of your annual budget.
Price |
Custom |
Features |
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Best for |
Hardware and software asset managers, C-level administrators, computer lab managers, and others are among organizations looking to reduce costs. |
Pros
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The app is a bit complex, but the support team is there to help you use it best.
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It is a comprehensive IT inventory management tool that looks at hardware assets valuably.
Cons
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KeyConfigure is complex and its learning curve is time-consuming.
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The tool isn’t SaaS-based which can be an issue as the market transforms.
ManageEngine Asset Explorer
ManageEngine Asset Explorer is a purpose-built ITAM tool for quick deployment and gaining control of IT assets. With its 23+ features, you can gain enterprise-wise asset visibility into your IT and non-IT assets. It has integrated PO (purchase orders) and contract management to track assets from procurement to disposal.
Its custom workflows automate asset lifecycle, purchase and vendor management and a CMDB to view the infrastructure. It facilitates on-premises and cloud offerings to manage hardware and software. Asset Explorer enables you to audit your hardware and software ecosystem at any time of the year. It supports barcode, QR code, and RFID scanners with real-time inventorying and automated asset scans.
Popular integrations include ManageEngine Endpoint Central, Zoho Analytics, Microsoft 365, SolarWinds, Lansweeper, Zapier and more in 37+ supported languages.
Price |
Custom |
Features |
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Best for |
SMBs that need powerful features and the largest enterprises demand to manage their IT services. |
Pros
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The remote access feature lets your team control end-users remotely by connecting to their active sessions and accessing unattended devices.
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It's deployed easily, generates reports quickly, monitors devices, and has straightforward audit report generation.
Cons
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The customer care isn’t as responsive.
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It isn’t free and open-source software.
Asset Panda
Originating from Texas, Asset Panda is an ITAM tool for tracking IT inventory, software and other assets.
It's SOC-2 certified EAM software for achieving and maintaining compliance with FDA Title 21 CFR Part 11 (digital signatures). Its clientele covers 140+ countries and 60+ industries. This 18+ integrations app enables you to access maintenance dates, assignees, geolocation, purchase dates, leases, rents, and other asset details.
It offers integration with CISCO Meraki, DocuSign, Jira ITSM, Kandji, Lansweeper and more.
Price |
Custom pricing |
Features |
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Best for |
Construction, education, enterprise, government, healthcare, and IT industry. |
Pros
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Ease of customization for various fields and importing assets is a star-studded feature.
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You have control over its basic database schema from the beginning and can tweak how you operate without developers.
Cons
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JAMF and Zendesk integration is not included out-of-the-box.
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The cost is higher for small and mid-size organizations
Automate ITSM with Workwize Today!
With easy global equipment procurement, end-to-end lifecycle management, zero-touch deployment, retrievals, and disposals, managing people and devices through the Workwize platform is a breath of fresh air. IT or HR—both teams will love it; book a Workwize Demo.
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