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Simplify IT Hardware Outsourcing Across India
Support your India workforce without adding more hardware vendors, manual processes, and operational work for IT.
Workwize brings procurement, deployment, asset tracking, repairs, retrieval, and disposal into one platform, so IT can outsource the operational work without losing visibility or control over company hardware.
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IT Hardware Operations Get Fragmented as Your India Workforce Scales
As your India workforce grows, more devices need to be procured, configured, deployed, supported, tracked, and recovered. When those processes sit across different vendors and internal teams, IT spends more time coordinating hardware and less time controlling the lifecycle.
The complexity grows when different teams and vendors are responsible for different hardware lifecycle processes:
- Hardware processes vary across teams: Different departments, offices, remote employees, and external partners may follow different onboarding or offboarding processes. If your company owns the hardware, IT still needs a reliable way to assign, support, track, and recover every device.
- Asset records fall out of sync: Device data may sit across your HRIS, MDM, ITAM system, spreadsheets, and vendor portals. When those records disagree, IT can't confidently answer three basic questions: who has the device, where is it, and what's its current status?
- IT spends more time coordinating hardware: Every new employee or contractor adds another device to order, deploy, repair, replace, and track. As hiring grows, IT is forced to handle logistics and ignore strategic tasks like security reinforcement.
- Device controls need to hold at scale: Company laptops can contain personal and business data, whether they're assigned to an employee or an external team member. Retrieval, access removal, and data-erasure processes therefore need to remain consistent as the hardware estate grows.
- Offboarding doesn't always start in the same place: A direct employee may leave through HR, while a contractor or partner-managed worker exits through another team. If those systems aren't connected to the hardware process, IT may learn about the return too late.
Workwize gives IT one system for managing company-controlled devices across employees, teams, and locations.
Instead of juggling different hardware vendors and workflows for each model, IT can centralize everything: asset records, deployment, support, retrieval, and lifecycle reporting from the same platform.
How Does It Work?
One platform for IT teams to manage the entire laptop lifecycle in Brazil, powered by automated workflows.
Outsource IT Procurement
- Source laptops, monitors, and peripherals through Workwize's supplier network
- Give eligible users access to a pre-approved equipment catalog
- Apply purchasing rules and approval workflows
- Standardize device specifications by role or requirement
- Connect ordered and assigned devices to your asset records
Outsource Asset Deployment
- Trigger deployment from supported onboarding workflows
- Deliver devices to approved employee, office, or partner locations
- Configure equipment according to role or department requirements
- Enroll supported devices through Apple Business Manager, Windows Autopilot, or your MDM
- Record device assignment in the asset register
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Outsource IT Asset Management
- Track assigned user, location, condition, and lifecycle stage
- Maintain assignment and lifecycle history
- Keep repairs, warranties, replacements, and storage activity connected to the asset
- Identify recovered equipment that may be available for redeployment
Outsource IT Equipment Retrieval
- Trigger retrieval workflows automatically from HRIS
- Schedule pickups from employees’ homes, offices, or partner locations
- Track each device from retrieval request to warehouse receipt
- Securely wipe, store, redeploy, resell, or route recovered devices to their appropriate next lifecycle stage
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Outsource IT Asset Disposal
- Trigger secure data-wipe workflows right after retrieval
- Wipe device data using processes aligned with standards like NIST 800-88
- Store data-wipe and destruction certificates against each asset record
- Route reusable devices for refurbishment or redeployment
- Resell devices to recover up to 45% of the asset’s value
- Recycle devices through relevant channels that comply with India’s e-waste regulations.
Does This Sound Familiar?
Your workforce grew faster than IT could keep up
More hires mean more devices to procure, configure, assign, repair, retrieve, and redeploy. Manual workflows become harder to maintain as the hardware estate grows.
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You don’t have a reliable view of your hardware
Device records sit across different tools, spreadsheets, and vendor portals, making ownership, location, and status difficult to track.
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Your operations team is managing vendors instead of operations
Device orders, repair updates, retrieval requests, invoices, and asset records keep creating manual follow-up.
Onboarding and offboarding involve too many handoffs
IT has to coordinate internal teams, vendors, and support partners to get devices to new hires and recover them when people leave.
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Finance can’t see the full hardware cost
Purchases, repairs, storage, replacements, and retrievals sit across different suppliers and records, making total spend harder to track.
Vendor management has become a workload of its own
Your operations team has to evaluate suppliers, negotiate separate agreements, and monitor service quality across providers. Each additional vendor adds another relationship to maintain.
How Workwize Solves These Challenges
Keep control of your hardware estate without keeping all the operational work in-house.
One platform for the hardware lifecycle
Manage procurement, deployment, asset tracking, retrieval, and disposal from one system.One platform across workforce models. Manage company-controlled devices across GCC employees, augmented teams, and BPO partners from one place.
Consolidated invoicing and reporting
Self-service ordering for new hires
HRIS integrations
Standardized retrieval
Standardized hardware catalog
What our customers
say about us
Love Workwize!
It has been wonderful, I have enjoyed a lot of it. Using the site is super easy with not many problems associated and has overall relieved a lot of stress with onboarding offboarding that we experienced prior to using Workwize.
Jake S.
IT Analyst
Great service
Overall it's been great, from the nice initial demos and sales experience to onboarding. Initial orders did have some issues, but I felt looked after by the team there, and they were doing everything they could to help at every point.
Mark K.
Head Of IT and InfoSec
A Niche Company which meets our needs perfectly
Has been really good overall. We searched for a long time for a suitable solution and they were just the fit. Nice to see how they have grown in terms of size and service provisions and be part of it from the start. Super user-friendly platform.
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Ilan B.
Benefits Team Leader
Global onboarding is easier. Managing IT logistics for global hires was very hard before. Workwize solved that for us. Now our new employees are ready on day one with everything they need to work comfortably.
Robert Jones
SR. IT Manager
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We are already seeing fruits of our labor, since nearly all our new assets are now ordered via Workwize and IT Team has drastically reduced time which was wasted on procuring the assets and its setup.
Ana Lovsin
IT Operations Manager at Swapfiets
How HighLevel saves $1.4M per year with Workwize
Using Workwize introduced automation and centralization into HighLevel's global IT operations.
- Automating onboarding and offboarding cut time spent on IT equipment operations by 70% per year.
- Standardizing devices across every region eliminated inconsistent vendor pricing and markups.
- The switch delivered a 24.5x ROI and saved 35,454 kg of CO2 annually through responsible device disposal.
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Fully compatible with your tech stack
Integrate Workwize with your existing MDM, HR, and payroll systems, streamlining your IT operations.
- Use our API to integrate your own systems.
- Enroll in Apple Business Manager or Windows Autopilot.
- Sync with your HR system to avoid duplication of work.
One Platform, Easy Pricing
Workwize customers report up to 70% less manual IT work and a 24x ROI.
Basic
What's included:
- Automated asset management
- 3 regions
- Single Sign-On (SSO)
- Monitor repair status in real-time.
- Pickup, storage, and shipping
- 100+ HRIS integrations
- Repair and replacement
Professional
What's included:
- Everything in Basic
- 5 regions
- Automatic offboarding
- Automatic deployment
- Automatic restocking
- Enhanced scalability
Enterprise
What's included:
- Everything in Professional
- Unlimited regions
- SCIM integration
- Public API for custom integrations
- Tailored onboarding and support
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Quick facts for managing outsourced IT operations in the India
Integrate Workwize with your existing MDM, HR, and payroll systems—streamlining your IT operations.
- Keyboard layout: QWERTY
- Power plug: Type C, D, and M
- Voltage: 230V
- Dial code: +91
- Data protection: Digital Personal Data Protection Act, 2023 and DPDP Rules, 2025
- IT hardware standards: BIS Compulsory Registration Scheme (CRS)
- Customs authority: Central Board of Indirect Taxes and Customs (CBIC)
- Standard OS language: English, with Hindi and other language options available.
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