Retrieve | 120 Countries

Recover every device. Even from the corners of the world.

Recover laptops and IT equipment from departing or remote employees in 120 countries. Pickup scheduling, prepaid shipping, and full tracking from employee to warehouse.

Book a 30-min demo

Trusted by global IT teams to manage 120,000+ devices.

30 Day

Average retrieval timeline from off-boarding to warehouse

80,000+

Hours saved for IT managers in 2025

45%

Of original equipment value recovered through certified global resale channels

Stop relying on follow-up emails and goodwill to recover hardware.

Automated Retrieval Workflows

Global Logistics & Pickup

Escalation & Recovery

Wipe & Redeployment Routing

Retrieval Reporting & Analytics

Don't make IT chase every offboarding device through email.

Trigger collection the moment offboarding starts.

Connect Workwize to your HRIS and let offboarding events automatically trigger device collection workflows.

Schedule courier pickups directly with employees, in their region
Provide prepaid return labels for self-shipping
Handle customs documentation and cross-border logistics
Track shipments in real-time from employee to warehouse

Don't ask remote employees to figure out international shipping.

Coordinate pickup and return across 120+ countries.

Handle retrieval logistics globally — from courier scheduling to prepaid shipping to customs paperwork.

Schedule courier pickups directly with employees, in their region
Provide prepaid return labels for self-shipping
Handle customs documentation and cross-border logistics
Track shipments in real-time from employee to warehouse

Don't write off devices because no one followed up.

Recover devices that would otherwise disappear.

Build structured escalation workflows that recover devices employees haven't returned.

Send automated reminder sequences with clear deadlines
Trigger escalation messages to managers and HR when needed
Document every retrieval attempt for audit and compliance
Reduce write-offs from lost or unreturned devices

Don't let returned devices sit in a drawer until someone needs them.

Get returned devices back into circulation, fast.

Automatically route retrieved devices through the next stage of their lifecycle — secure wipe, redeployment, or disposal.

Trigger certified data wiping immediately upon return
Route eligible devices into refurbishment and redeployment workflows
Send unrecoverable devices to disposal partners with full audit trails
Maintain chain-of-custody from offboarding to final disposition

Don't find out about poor retrieval rates at year-end review.

Know what's coming back, what isn't, and why.

Get real-time dashboards on retrieval rates, outstanding devices, and recovery costs.

Monitor retrieval performance by region, team, and device type
Identify outstanding devices and overdue returns
Track recovery costs against asset value
Export reports for finance, audit, and compliance reviews

What happens when retrieval stops being a guessing game.

A one-stop-shop for your hardware lifecycle! We've swapped from working with three vendors across the globe to one singular place, which made it easier for our team, finance, and others to get timely updates on hardware orders, repairs, and offboarding.

Zoárd Manó Csoltai

Senior Tech Ops Engineer AT Pleo

Workwize helps us reduce the time we waste ordering equipment. It also allows us to remove the previously relied-on MSPs to procure assets and will enable us to move IT services entirely in-house to save money on the IT budget.

Evan Jost

IT Manager at HighLevel

What I like best about Workwize is the centralized governance of all our IT assets globally. The platform offers full traceability which is crucial for our internal audits and ISO 27001 compliance.

Ethan X

IT Manager

Global onboarding is easier. Managing IT logistics for global hires was very hard before. Workwize solved that for us. Now our new employees are ready on day one with everything they need to work comfortably.

Robert Jones

SR. IT Manager

We are already seeing fruits of our labor, since nearly all our new assets are now ordered via Workwize and IT Team has drastically reduced time which was wasted on procuring the assets and its setup.

Ana Lovsin

IT Operations Manager at Swapfiets

Retrieval shouldn't depend on follow-up emails working.

without workwize

with Workwize

Manual retrieval relies on IT remembering to follow up.

HRIS-triggered workflows recover devices automatically.

Cross-border returns mean customs paperwork and shipping coordination.

Workwize handles logistics globally, including customs and prepaid labels.

Unreturned devices get written off as lost.

Structured escalation workflows recover devices that would otherwise disappear.

Returned devices sit in drawers waiting for someone to figure out what to do next.

Devices route automatically into wipe, redeploy, or disposal workflows.

Enterprises across 120 countries love Workwize.

Play Video

How Embraer EMEA Achieved 4.1x ROI by Transforming Global IT Operations with Workwize

“Before Workwize, managing IT hardware for global hires was time-consuming”

Ben Guz, EMEA IT Manager, Embraer

1,200 Devices, 1 Platform, 0 Hassle: Swapfiets streamlines IT with Workwize

“The service is as good as the product”

Ana lovsin, IT Operations Manager, Swapfiets

How HighLevel Saves $1.4M per year in IT Hardware Management

“Workwize helps us reduce the time we waste ordering equipment.”

Evan Jost, IT Manager, HighLevel

The questions teams ask before automating retrieval.

How does Workwize trigger retrieval automatically?

Workwize integrates with your HRIS to detect offboarding events in real-time. The moment an employee is marked as terminated or transitioning, retrieval workflows kick off — return orders, prepaid labels, courier scheduling, and reminders.

How does retrieval work in countries where we don't have a local presence?

Workwize's global logistics network handles retrieval in 120 countries, including markets where you don't have local vendors. We coordinate pickup, shipping, customs documentation, and warehouse routing.

Can we track retrieval performance across teams or regions?

Yes. Real-time dashboards show retrieval rates, outstanding devices, and recovery costs by team, region, device type, or time period. Export reports for finance, audit, and compliance reviews.

How does retrieval connect to the rest of the lifecycle?

Retrieval isn't a standalone workflow — it's the bridge between an employee leaving and a device's next chapter. Returned devices feed back into your inventory for redeployment, route to wipe and resale, or move to certified disposal. Every action is logged in the asset registry.

What if an employee doesn't return their device?

Automated reminder sequences run with clear deadlines. If the device still isn't returned, escalation messages route to managers and HR. Every step is documented for audit purposes, and structured escalation workflows recover most devices that manual processes would write off.

What happens to devices once they're returned?

Returned devices route automatically through the next lifecycle stage — certified data wiping, refurbishment for redeployment, or disposal through certified partners. You define the rules; Workwize handles the routing.

What about devices that can't be recovered?

Every retrieval attempt is documented with timestamps and full attribution. If a device truly can't be recovered, you have a complete audit trail showing the steps taken — useful for both compliance and insurance purposes.