Looking for a Firstbase alternative?

Firstbase is great for onboarding. But Workwize automates every step in the lifecycle.

Automate your entire device lifecycle, not just hire and exit moments. Get accurate asset data, real-time workflows, and full operational control without manual workarounds.

Book a 30-min Custom demo

Trusted by global IT teams managing 120,000+ devices worldwide.

80,000+

Hours saved for IT managers over the last 12 months

$1.4M

Saved per year in IT Hardware Management

30 day

Record retrieval process

Great for shipping laptops to new hires. Not for running hardware ops at scale.

Firstbase is strong at getting devices to new hires and collecting them when people leave.

But global hardware operations don’t stop there.

You need repairs, replacements, asset tracking, redeployment, and disposal.

That’s where most of the work actually happens, and where Firstbase starts to fall short.

Firstbase promised freedom from your hardware ops.

But everything between onboarding and offboarding is still on your plate.

The middle of your lifecycle is still manual.

All mid-lifecycle operations like repairs, swaps, redeployment, and tracking require manual coordination.

Your HRIS automation has limits.

Firstbase relies on a third-party integration layer (Merge.dev), which causes glitches and delays in syncing employee data.

You’re promised delivery timelines that don’t hold globally.

Delays in the EU, Australia, India, and South America stretch into weeks. You need to coordinate deliveries manually due to inconsistent updates.

Your IT team doesn’t have full control over assets.

It’s difficult to see active warehouse stock. There’s little visibility over device condition, and major gaps in compliance.

Workwize gives you full lifecycle control, from the first day to the device retirement.

Automate the entire lifecycle, not just hire or leave moments.

Workwize handles procurement, deployment, repair, refresh, retrieval, and disposal.

You get:

Real-time lifecycle tracking
Cross-system automation (HRIS, MDM, ITSM, IDP)
Low-code automation studio for custom workflows

Get HRIS automation that actually adapts to your setup.

Workwize integrates natively with 80+ systems, with real-time sync and full API access.

That means:

No dependency on third-party sync layers
Flexible trigger logic for edge cases
Automation that works across complex org structures.

Rely on delivery timelines that hold across regions.

Workwize operates through owned warehouse infrastructure, not just partners.

So you get:

Consistent 5–7 day delivery globally, not just in the US
Clear, trackable timelines
No region-based surprises

Give IT full control over every device.

Workwize lets you:

Assign devices at serial level
Track condition, ownership, and lifecycle history
Maintain full governance across regions

Book a 30-min demo

The differences look small. The impact isn’t.

Capability

Lifecycle coverage

Mid-lifecycle ops

HRIS integration

API access

Delivery SLAs

Asset control

Automation flexibility

Reporting

Inventory visibility

ITAD coverage

Account management

Best fit

Pricing

End-to-end (all stages)

Fully automated (repairs, refresh, redeploy)

Native, real-time (80+)

Public API available

5–7 days, consistent globally

Serial-level selection

Low-code workflows, cross-functional

Real-time + customizable dashboards

Visible during approval workflows

Global

Dedicated, consistent

Scaling + enterprise ops

Transparent, modular tiers

Firstbase

Strong at onboarding/offboarding

Manual coordination required*

Via Merge.dev (limited control)*

No public API*

48h stated, inconsistent globally*

Asset pool-based allocation*

Limited to predefined flows

Limited customization reported*

Limited visibility during approvals*

Limited to US/EU/UK/Canada

Channel / advisor model post-acquisition*

Onboarding-focused teams

Bundled and opaque pricing tiers

**Based on publicly available G2, Trustpilot, and SelectHub reviews as of early 2026.**

Hear from teams that chose automated device management over chaos.

Less labels, packaging and box moving, more time for other tasks. In general, the service delivers what it promises.

Christos Livas

IT Specialist At Hack The Box

One system, zero hassle. Our HR and IT departments both love Workwize. It has reduced the back and forth emails about laptops and accessories. Now everything is done through one system and we can track it all easily.

Henry Smith

IT Manager

Switch to Workwize TODAY! It is refreshing to have a hardware vendor that is reliable, transparent, easy to work with, responsive, and operates with integrity. Their hardware pricing is also the best I have worked with to date.

Anonymous Reviewer

Director of IT

Choosing the wrong hardware platform gets expensive fast.

Choose the right global hardware ops management platform and:

Reduce asset loss
Create predictable financial planning
Improve retrieval rates
Protect compliance posture
Automate onboarding and offboarding
Free IT from manual coordination

Book a 30-min demo

Questions teams ask before switching to Workwize.

Does Workwize replace Firstbase completely?

Yes. Workwize covers onboarding and offboarding, and extends automation across the entire lifecycle, including repairs, tracking, redeployment, and disposal

Does Workwize support global procurement?

Yes. Workwize supports procurement, deployment, retrieval, repair, and disposal across 100+ countries with integrated lifecycle tracking.

Who handles my account after switching?

With Workwize, you get a dedicated account manager who stays consistent.
No rotating contacts or switching to external advisors. Just someone who knows your setup and owns your operations end-to-end.

Is delivery reliable globally?

Yes. Workwize operates through owned infrastructure, ensuring consistent SLAs across regions, not just core markets.

How is Workwize different from onboarding-first platforms?

Workwize is a lifecycle automation platform. Onboarding is one part of it, not the entire system.

Can Workwize integrate with our HRIS and MDM?

Yes. Workwize integrates with 80+ HRIS, MDM, IDP, and ITSM systems to automate lifecycle workflows end-to-end.

Is pricing predictable?

Yes. We focus on upfront visibility and scalable cost modeling to prevent surprises as your organization grows.

Does Workwize offer reporting and visibility?

Yes. Workwize provides real-time dashboards, customizable reporting, and visibility into inventory, even during approval workflows.

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Firstbase is great for onboarding. But Workwize automates every step in the lifecycle.

Trusted by global IT teams managing 120,000+ devices worldwide.

Great for shipping laptops to new hires. Not for running hardware ops at scale.

Firstbase promised freedom from your hardware ops.