Jamf vs Intune: Which MDM Solution is Ideal for Apple Devices?
       
      Are you an Intune user with a Windows-heavy fleet and just a handful of Macs, wondering if it’s worth adding Jamf? Or maybe you’re evaluating MDM tools for the first time and feel torn between Jamf, Intune, or using both together.
If that sounds familiar, you’re in the right place.
Jamf is often called the gold standard for Apple device management, while Intune offers broad, cross-platform coverage bundled with Microsoft 365.
But which option actually fits your environment best?
In this article, we’ll break down Jamf and Intune feature by feature, share real-world user insights, and explain the business outcomes each delivers.
By the end, you’ll know when Jamf’s Apple-first depth is essential, when Intune’s unified approach is “good enough,” and when combining the two gives you the best of both worlds.
TL;DR:
- Choose Jamf if your fleet is Apple-heavy and you need deep macOS/iOS management.
 - Choose Intune if your environment is Microsoft-centric and you want a single tool for all platforms.
 - Choose both if you run a mixed fleet with hundreds of Apple and Windows devices and want platform-specific tools for device management.
 
What is Jamf?

Source Jamf
Jamf is an enterprise mobile device management (MDM) solution focused exclusively on Apple platforms (macOS, iOS, iPadOS, tvOS).
Their flagship product, Jamf Pro, is the default choice of IT teams with Apple-heavy fleets for managing the entire lifecycle of Apple devices.
Jamf Pro lets you manage everything from automated deployment (zero-touch setup via Apple Business Manager) to ongoing configuration, app distribution, security policies, and support.
What is Intune?

Source: Intune
Microsoft Intune is a cloud-based endpoint management service that’s part of the Microsoft Endpoint Manager suite (now often just called “Intune” as well).
Unlike Jamf, Intune is a multi-platform solution: it can manage Windows PCs, Macs, iOS devices, Android devices, and even Linux endpoints under a unified console.
As an MDM, Intune provides the core capabilities to configure devices (via profiles for settings like Wi-Fi, VPN, email, etc.), deploy apps, enforce security policies (e.g., require encryption, passwords, manage antivirus), and wipe or lock devices remotely.
Let’s now compare Microsoft Intune against Jamf Pro and understand why users prefer Jamf and scenarios where Intune makes more sense.
Which MDM is Better for Apple Devices: Jamf or Intune?
Below, I’ll compare Jamf Pro and Intune based on multiple factors/features to help you understand which one is better suited for what and why:
User Interface and Ease of Use
Jamf Pro
Based on the demo videos and recent user reviews, I found Jamf’s user interface to be modern and intuitive.
I love how clean the navigation is with key tools like enrollment, policies, and device management grouped logically. As someone who's not a frequent user, it feels good that I didn't spend time hunting through menus.
Here’s what the dashboard looks like:

Source: Jamf
While there is a learning curve (especially for new admins), the layout makes sense once you’ve run through it a few times, and the large Jamf Nation community offers clear, Apple-specific guidance.
Intune
Intune’s interface is user-friendly—you get everything you need right on the dashboard, similar to Jamf.
The moment I logged in, I saw the home page, which offers a bird’s-eye view of the different statuses, like devices in compliance, client app install failure, etc. I could easily customize the dashboards as per my liking, which is impressive.
Also, access relevant tutorials, documentation, and contextual help via Admin Center, without leaving the console.

Source: YouTube
One thing that comes off as a natural (since Intune caters to multiple platforms) tradeoff is that Intune’s dashboard defaults to being more relevant to Windows users.
For instance, most features (surface management portal, endpoint security) didn’t apply to macOS, such as the surface management portal.
To access Apple-specific features, click “Devices” and then select “macOS”. This interface (check below) lets you retire, wipe, restart, sync, and perform other remote functions.

Source: YouTube
However, finding enrollment features was quite challenging for me. Plus, I found configuration profiles a little hard to set up, especially the part where you’re locating the right configuration settings. But you can use the search bar to make it easy.
Winner: Jamf Pro
Intune offers a clean, customizable dashboard that is easy to use, and offers access to contextual help and relevant tutorials right away.
Jamf Pro, however, delivers a tailored, Apple-focused design that makes common tasks easier and faster. For Mac admins, this Apple-first approach makes Jamf the clear choice.
One more distinction: Jamf’s documentation is far superior, while Microsoft’s often presents multiple solutions for the same issue, which can leave admins frustrated.
Policies
Policies are sets of rules or instructions that IT admins create to control how devices behave.
A policy can enforce security settings (like requiring a password), push apps or scripts, configure Wi-Fi/VPN, or automate tasks like installing updates on login.
Jamf Pro
Policies are a powerful feature in Jamf Pro. You can execute scripts, deploy apps, doc items, local accounts, EFI passwords, update inventory, etc. This lets you automate Mac management beyond what the standard MDM profiles can do.

Source: YouTube
Plus, you can trigger policies at various events, such as at login, at logout, on a schedule, on enrollment, on demand via Self Service, etc. This gives Jamf users a lot of flexibility.
For instance, you can create a policy to run a custom script that fixes a setting and have it trigger whenever a Mac device checks in.
Another thing I loved was the ability to install updates, scripts, and other things at a certain frequency. This means you can schedule the software updates to run weekly or monthly.
Intune
Jamf Pro “Policies” are unique: bundles of packages, scripts, triggers, and scopes that run under defined conditions.
Intune doesn’t replicate this construct directly. Instead, it spreads similar functionality across different components:
- App deployments replace Jamf’s “Packages.”
 - Update Policies manage OS updates.
 - Assignments control who or what the configuration applies to.
 - Shell Scripts cover automation (though they’re capped at 200 KB—so scripts like S.U.P.E.R.M.A.N. can’t be deployed as easily).
 
The key limitation: Intune lacks triggers. That means certain tasks can’t run automatically on events like login or logout, and may need to be done manually.
Winner: Jamf Pro
Jamf’s policy framework and fast, flexible profile deployment give it a clear edge in configuring and managing Apple devices.
You can enforce changes almost immediately, automate tasks, and use complex scripts and custom tasks in Jamf that might sound impossible with Intune.
Configuration Profiles
Since there aren’t many differences in Jamf Pro and Intune’s configuration profiles, I’m clubbing this explanation for both the tools:
Jamf Pro and Intune
Both Jamf Pro and Intune have very similar configuration profile features. You have restrictions, passcode, energy saver, notifications, content filter, and other configuration profiles in both Jamf and Intune.
But there are some key differences:
- I found that when it comes to deploying changes to a profile, Jamf does it almost instantly. However, while the initial or fresh deployment takes 30 minutes. Deploying changes to a profile could take longer on Intune
 
- Additionally, Intune complicates FileVault deployment on Mac devices, which is a basic security requirement for many enterprises.
 
Winner: Jamf Pro
While Intune gets the job done, the slower performance can be a deal breaker. Let’s say the FileVault deployment works fine, but it takes 8-24 hours to see those changes. This means the enforcement isn’t instant from a security point of view.
Here’s a Reddit user who left Intune for being slow:

Source: Reddit
Software (macOS) Updates
Intune
Microsoft Intune may be a little stronger than Jamf in terms of macOS updates because of its exclusive features, including:
- Critical Updates
 - Schedule Type
 - Configuration Updates
 - OS Updates
 - Built-In Apps
 - Delayed visibility
 
One exclusive feature that I liked in particular was the ability to schedule updates. This allows you to schedule tasks at your convenience.
While Intune has some exclusive features, it shares the same problems as Jamf.
When sending out DDM-based updates, it forces (without notifying the user) the device to restart, which can be frustrating for the end user.
Jamf Pro
Just like Intune, Jamf has some exclusive features too:
- MDM Single Device Command: deploy updates to a single device
 - MDM Mass Command: deploy updates to a group of devices
 - MDM API Post Command: deploy updates using the API.
 
While Intune has more built-in features, Jamf offers you more functionality.
You can deploy 3rd party tools like S.U.P.E.R.M.A.N. and Erase-Install fairly easily through Jamf Pro. These tools offer you more features and functionality than Intune’s exclusive features.
Winner: Tie
Intune offers more built-in features. So, there’s one point to Intune.
However, Jamf Pro integrates well with 3rd party tools and offers you more functionality. That’s one point in favor of Jamf Pro as well.
So, this one’s a tie.
3rd Party Patch Management
3rd party patch management is all about keeping non-Microsoft, non-Apple apps updated and secure across all employee devices.
Jamf Pro
Whether it’s supporting third-party resources or patch management, Jamf Pro does a great job. Their App installers provide a secure and easy way to patch third-party applications.
For starters, Jamf Pro has 181 titles/apps through the Jamf App Catalog as compared to Intune’s just 9. It also offers exclusive support for secure deployment, custom notifications, and force quit settings, features that are not available in Intune.
Additionally, several 3rd-party resources are built with Jamf in mind. Take the S.U.P.E.R.S.T.A.R. script, for example. Its documentation is Jamf-specific, which makes it easier to use.
Intune
Intune offers automated deployment for a couple of Microsoft Apps. However, the deployment process differs; it occurs through a script, unlike Jamf, which uses a package.
Natively, you cannot install 3rd party apps. However, there are workarounds available, such as customized scripts (with a 200KB limitation) and third-party add-ons like PatchMyPC that let you deploy and update apps via Intune.
Winner: Jamf Pro
Jamf Pro is the clear winner with its App Installers and 180+ titles in the Jamf App Catalog—delivering turnkey, automated patching for third-party apps.
Intune, by comparison, natively updates only a few Microsoft apps. Anything else requires custom scripts, manual packaging, or third-party add-ons.
Bottom line: If third-party patching at scale matters, Jamf Pro delivers out-of-the-box value, while Intune demands extra tools and effort.
Smart Computer Groups Vs Dynamic Device Groups
Smart Computer Groups (Jamf) and Dynamic Device Groups (Intune) are both ways to automatically organize devices based on rules or attributes.
Jamf Dynamic (Smart Computer Groups)
Smart computer groups help dynamically categorize devices based on the criteria you define for easier management. A major win for Jamf is its support for Regex operators and 153 smart computer group criteria.
I am adding a screenshot below and a link to help you check all the criteria/attributes:

Support for Regex + 153 smart group criteria = granular targeting with less effort.
Intune (Dynamic Device Groups)
Dynamic Device Groups is the Smart Computer Groups equivalent in Intune, which supports just 27 criteria. I am attaching a screenshot here:

Winner
Jamf Pro is the clear winner for Apple device management.
Its Smart Computer Groups support 153 criteria and even allow Regex-based targeting, giving admins extremely granular control over Apple fleets.
By comparison, Intune’s Dynamic Device Groups support just 27 attributes, mainly generic Azure AD properties, which makes them useful only for broad scoping.
PreStage Enrollments
PreStage Enrollment is an Apple MDM feature that lets IT teams pre-configure how new Apple devices are set up before the user even unboxes them.
Jamf Pro
Jamf Pro has several functionalities that offer you granular control, making pre-stage enrollments a breeze.
By using enrollment packages, you can automatically install apps, scripts, and tools (like Jamf Connect) at the time a Mac is enrolled.
Additional functionalities include:
- Require Authentication
 - Enrollment Customization
 - Prevent the user from enabling Activation Lock
 - Set Recovery Lock Password
 - Automatically advance through Setup Assistant
 - Create a Managed Local Account
 - Local User Account Type
 - Certificates
 - Configuration Profiles
 
Intune
Intune lacks several important functionalities that were deal breakers for me.
Here are some things you cannot do with Intune:
- Prevent the user from enabling Activation Lock
 - Automatically advance through Setup Assistant
 
In addition, Intune does not allow enrollment packages, which are essential for setting up any onboarding screen for users. This means that until the enrollment is complete, you cannot install any apps.
Another thing that I found surprising was “Await final configuration.”This feature installs configuration profiles. The only difference is that it installs all configuration profiles at once, unlike Jamf Pro, which lets you choose the configurations you need.
All configuration profiles at once means more load on the device and increased chances of failure.
Winner: JamfPro
Intune lacks several important features, making it kind of unsuitable for Mac admins.
Platform Support & Community
Jamf Pro
While researching, I came across multiple user reviews praising Jamf Pro’s customer support. Their documentation is excellent, and supplementary resources like admin guides and whitepapers are in sync with Apple’s latest changes.
Plus, there’s an active forum (Jamf Nation) where knowledgeable IT admins share useful scripts, solutions, and advice:
macOS
Source: Jamf
Intune
Understand this. Intune is a small part of the entire Microsoft Ecosystem. And the “Apple” devices are an even smaller chunk. So, you can only imagine the kind of support you’ll get.
Even while researching, I found multiple users on 3rd-party platforms raising concerns about Intune’s reported limited support for Apple devices.
Here’s a Reddit user confirming Intune’s support situation for Apple devices:

Source: Reddit
However, Intune’s Apple community was more active and broad than I expected. I searched for different Apple-related topics, and there were several recently posted queries (meaning people are using Intune for managing Apple devices) along with multiple comments, indicating the community is active:

Source: Microsoft
Winner: Jamf Pro
While Intune’s Apple community is active, Jamf offers better customer support overall.
Pricing
Jamf Pro
Here’s what Jamf Pro’s pricing looks like:
| 
 Plan  | 
 Price  | 
 Billing  | 
 Minimum  | 
| 
 Jamf for Mac  | 
 $10  | 
 Per macOS device/month, annually  | 
 25 devices minimum  | 
| 
 Jamf for Mobile  | 
 $5.75  | 
 Per mobile device/month, annually  | 
 25 devices minimum  | 
Your monthly pricing for managing 25 macOS devices would be around: $250
Your monthly pricing for managing 25 iOS devices would be around: $143
Intune
Here’s what Intune’s pricing looks like:
| 
 Plan  | 
 Key Features  | 
 Price (US / India)  | 
 Notes  | 
| 
 Intune Plan 1  | 
 Core device management (Windows, macOS, iOS, Android), compliance, app mgmt, endpoint analytics  | 
 $8/user/month  | 
 Already included in Microsoft 365 E3/E5, EMS E3/E5, Business Premium  | 
| 
 Intune Plan 2  | 
 Add-on with advanced features (specialty device mgmt, advanced analytics/security)  | 
 $4/user/month add-on  | 
 Requires Plan 1; suited for niche scenarios like kiosks/IoT  | 
| 
 Intune Suite  | 
 Bundle (Plan 1 + Plan 2 + extras: Remote Help, Privilege Mgmt, Advanced Analytics, App Management, PKI)  | 
 $10/user/month add-on  | 
 For enterprises needing a full security/endpoint mgmt suite  | 
From the looks of it, if you want all the features, you’d have to spend $10/user/month. And that would make no sense, since you can buy Jamf Pro at the same price.
But there’s a catch. No one’s generally buying Intune just for managing Apple devices. Most organizations that already have Microsoft 365 and a limited number of Apple devices use Microsoft Intune, which comes at ZERO extra cost.
Winner: Microsoft Intune
It’s safe to say that only those users who’re already using Microsoft’s suite prefer Intune for managing Apple devices, as it comes at no extra cost. Choosing Jamf Pro to manage just 10-20 devices when you already have access to Intune doesn't make sense.
Other Features
Self-Service vs. Company Portal
- Jamf: Self Service lets users install approved apps, deploy policies, or fix issues on demand—reducing helpdesk tickets and boosting productivity.
 
- Intune: Company Portal mainly provides app installs and device status; useful, but lacks the flexibility of Jamf’s script-based workflows (deploying policies).
 
Device Check-in Frequency
- Jamf: Devices check in every 15 minutes by default (configurable to 5), ensuring rapid policy enforcement and near real-time updates.
 
- Intune: Macs check in about every 8–24 hours, so config changes or fixes can take much longer to apply across the fleet.
 
Device Compliance
- Jamf: Tracks Apple-specific compliance (encryption, patch levels, forbidden apps) and generates detailed reports; integrates with Azure AD for Conditional Access.
 
- Intune: Compliance policies tie directly to Azure AD, enabling Conditional Access—but offer fewer Mac-specific checks compared to Jamf.
 
Zero Touch Provisioning
- Jamf: Advanced PreStage enrollment with Apple Business Manager—supports custom onboarding screens, app installs, and branded experiences during setup.
 
- Intune: Supports Automated Device Enrollment basics, but can only push apps/policies after setup; onboarding feels less seamless than Jamf.
 
Side-by-Side Comparison
Here’s a side-by-side comparison between Jamf Pro and Intune:
| 
 Aspect  | 
 Jamf Pro (Apple-Focused MDM)  | 
 Microsoft Intune (Endpoint Manager)  | 
 Winner  | 
| 
 Platform Focus  | 
 Apple-only (macOS, iOS, iPadOS, tvOS) – very specialized.  | 
 Multi-platform (Windows, macOS, iOS, Android, etc.).  | 
 Intune – broader platform coverage  | 
| 
 Depth of Mac Management  | 
 Extensive Mac-specific features (policies, scripts, deep config control, fast updates).  | 
 Basic Mac management (config profiles, some scripting, slower update cadence) – improving but not as comprehensive.  | 
 Jamf – deeper Apple management  | 
| 
 Zero-Touch Deployment  | 
 Advanced Apple zero-touch with PreStage, custom onboarding (DEPNotify, etc.), control over Setup Assistant.  | 
 Standard Automated Device Enrollment via ABM – enrolls device but limited customization during setup.  | 
 Jamf – richer zero-touch experience  | 
| 
 App and Patch Management  | 
 Built-in third-party app catalog (190+ titles) for auto-patching; robust Mac App deployment and patch reports.  | 
 Limited built-in third-party app support (only a few titles); relies on manual packaging for others. Good for Microsoft apps, less so for others.  | 
 Jamf – broader third-party patching  | 
| 
 Policies & Automation  | 
 Rich policy engine for scripts, packages, tasks triggered by events; extension attributes for custom data. Highly scriptable for any custom need.  | 
 No equivalent policy engine (uses config profiles + scripts with fewer triggers). Automation mostly through Graph API scripting (requires expertise).  | 
 Jamf – more automation flexibility  | 
| 
 Integration & Identity  | 
 Integrates with Apple ecosystem (ABM, VPP) and can integrate with Azure AD, Okta, Google via Jamf Connect; works well alongside Microsoft tools (Defender, Conditional Access via integration).  | 
 Native integration with Azure AD/Entra ID for compliance & Conditional Access. Part of a suite with Office 365, Defender, etc. Non-MS identity (Okta, etc.) not natively supported for Mac login (requires third-party).  | 
 Split – Jamf for non-Microsoft IdPs, Intune for Azure AD shops  | 
| 
 User Self-Service  | 
 Jamf Self Service app: company-branded portal for apps, scripts, maintenance tasks (empowers users to install software/fix issues).  | 
 Company Portal app: lists available apps and shows device status (no custom scripts or tools; mainly app installation).  | 
 Jamf – more powerful self-service  | 
| 
 Community & Support  | 
 Large Apple admin community (Jamf Nation, MacAdmins) and Apple-focused support resources. Many consulting firms specialize in Jamf.  | 
 General Endpoint Manager community (strong for Windows, moderate for Mac). Microsoft support for Mac MDM is improving but not as specialized.  | 
 Jamf – stronger Apple-focused ecosystem  | 
| 
 Deployment Model  | 
 Available as cloud SaaS or on-premises server (Jamf Pro can be self-hosted if needed).  | 
 Cloud-only service (Microsoft-hosted in Azure). No on-prem Intune (aside from legacy ConfigMgr integration).  | 
 Jamf – more flexible deployment  | 
| 
 Pricing  | 
 Per-device licensing (e.g. ~$10 per Mac/month; volume discounts).  | 
 Included in many Microsoft 365 plans (effectively $0 extra if you have those). Standalone ~$10 per user/month. Generally, lower direct cost for orgs already using the Microsoft ecosystem.  | 
 Intune – usually more cost-effective  | 
Final Verdict: When to use What?
This largely depends on your ecosystem:
- Jamf Pro is the gold standard for Apple-heavy fleets. It delivers deeper macOS/iOS control, faster check-ins, richer automation, and stronger Apple-focused support.
 
If you’re managing hundreds of Macs, Jamf ensures smoother onboarding, fewer IT tickets, and happier users.
- Intune works best for Microsoft-first organizations with a mixed fleet. It integrates tightly with Azure AD and Microsoft 365, and often comes bundled at no extra cost.
 
While not as advanced for Macs, it’s “good enough” for light Apple management in environments dominated by Windows.
- Both Together: If you’re an enterprise with a sizable number of Apple and Windows devices, it makes sense to use Jamf and Intune together.
 
In fact, multiple users on Reddit support the fact that Jamf Pro and Intune work well together. Here’s one example:

Source: Reddit
Also, Jamf Pro supports integration with multiple Microsoft tools, including
- Jamf Pro Device Compliance
 - Jamf Pro with Microsoft Defender (and Jamf Protect)
 - Jamf Pro with Microsoft Office
 - Jamf Pro with Entra ID
 - Jamf Pro with Platform SSO for Entra ID
 - Jamf Pro with Security Copilot
 - Jamf Pro with Power BI
 - Jamf Pro and Jamf Connect with Active Directory integration
 
- Edge Case: If you have invested in the Microsoft 365 license and budget is a major concern, even though you have a sizeable number of Apple devices, staying with Intune would be more logical.
 
Is an MDM Solution Alone Good Enough for Managing Mobile Devices Remotely?
MDM tools like Jamf and Intune let you secure, configure, and manage devices remotely. However, they only cover the digital side of management. They don’t handle physical workflows like procurement, shipping, retrieval, or certified data erasure.
This is where IT Asset Management (ITAM) platforms like Workwize come in.
Workwize integrates with the MDM of your choice (Intune or Jamf) and complements it by managing the full hardware lifecycle—shipping laptops globally, retrieving them on offboarding, and ensuring certified data erasure, without increasing IT overhead..
Think of it this way: MDM helps you manage your assets digitally, while ITAM helps with physical asset management. Together, they help you deliver true end-to-end device management, lowering costs, tightening security, and freeing IT teams from manual logistics.
Companies like HighLevel save big ($1.4 million) annually by integrating Workwize with their MDMs to remotely manage mixed fleets and automate processes like procurement, deployment, retrieval, and disposal.
Want to see Workwize in action? Book a free demo now.
FAQs
What is the difference between Intune and Jamf?
Jamf is purpose-built for Apple devices and offers deep macOS/iOS controls (scripts, zero-touch enrollment, Self Service, patch automation).
Intune is a multi-platform MDM included in Microsoft 365 that covers Windows, macOS, iOS, and Android, but with fewer Apple-specific features.
What is the Apple equivalent of Intune?
There isn’t a direct Apple-made equivalent. Jamf Pro is the closest option. Jamf Pro integrates tightly with Apple Business Manager and provides advanced Apple-only management, while Intune spreads across multiple platforms.
Should I Use Intune and Jamf Together?
Depends on your requirements. If you have hundreds of Mac and Windows devices, then, by all means, you should use Jamf and Intune together.
What is the Jamf equivalent for Windows?
There is no Jamf for Windows, but alternatives include Microsoft Intune, ManageEngine MDM, JumpCloud, and Rippling. These tools provide centralized Windows (and cross-platform) device management similar to Jamf’s role in the Apple ecosystem.
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