Simplify IT Asset Lifecycle Management

Automation comes from connecting the lifecycle to the systems where events actually happen. In practice: sync your HRIS so a new hire automatically creates an equipment order and a leaver automatically triggers retrieval; use a pre-approved catalog with spend-based approval rules so no one chases sign-offs; enroll devices via ABM or Autopilot so they configure themselves on first boot; and route retired devices into a standing wipe-and-disposal workflow with certificates. Workwize packages that whole chain — customers have cut approval times by up to 95% versus manual workflows.

Yes, measurably. For remote teams, lifecycle management is what turns hiring in a new country from a logistics project into a workflow: new hires get a pre-configured device before day one, IT keeps visibility over equipment sitting in employees' homes rather than an office, refreshes happen on schedule instead of on complaint, and departures end with the device actually coming back. Without it, remote work tends to accumulate untracked, unrecovered hardware — the hidden tax of distributed teams.

Most sysadmins run a stack rather than one tool: an MDM (Intune, Jamf) for configuration and policy, an inventory tool or CMDB (Snipe-IT, Lansweeper, ServiceNow) as the register, and ad-hoc vendors plus couriers for the physical moves. That works until the team goes distributed — then the physical layer (buying abroad, shipping, chasing returns) becomes the time sink. Lifecycle platforms like Workwize exist to replace that layer, and slot in alongside the MDM rather than competing with it.

A new hire in your HRIS creates an equipment order from a pre-approved catalog; the device ships pre-configured from a local warehouse and is linked to the employee by serial number on arrival. During employment, repairs, replacements, and warranty events are logged against that record. When the leaver date hits, a retrieval is triggered automatically, the device is collected, wiped, and either redeployed or disposed of with a certificate, and the record closes. One system, one record per device, no manual hand-offs.

Look for a partner that combines three things: local stock and vendors in every country you hire in, a software layer that keeps the asset record current from order to disposal, and integrations with your HRIS and MDM so the process runs without manual input. Workwize covers all three across 130+ countries and works alongside your existing MDM (Microsoft Intune, Jamf, Kandji) rather than replacing it.

There's no single best — it depends on where your pain is. If it's license and software sprawl, look at ITAM suites like Flexera or ServiceNow. If it's the physical device lifecycle for a distributed workforce, look for software that also executes logistics: Workwize is purpose-built for that, combining the asset registry with local procurement, deployment, retrieval, and disposal in one system. Whichever you pick, insist on HRIS and MDM integrations and per-serial chain of custody — without those, the “lifecycle” is just a spreadsheet with better branding.

Yes. Workwize is designed to scale from 50 devices to 5,000+ without the workflows breaking: over the past 12 months it has processed device orders for 190+ client companies, and the same automation — HRIS-triggered onboarding and offboarding, local fulfilment in 130+ countries, automatic serial-to-employee linking — applies whether you're managing one team or a multi-region fleet. Scale is mostly a logistics problem, and that's the part the platform owns directly.

Yes. The software and Workwize's operations team carry the operational load so a small IT team isn't doing it manually. Procurement, MDM-enrolled deployment, retrieval chasing, wiping, storage, and disposal are managed for you, with automated tracking and reporting instead of spreadsheets. HR Sync keeps joiners and leavers current automatically. The intent is to let one person oversee a global fleet without being the bottleneck for every order and return.

It depends on what you need to run. Pure ITAM or CMDB tools (ServiceNow, Lansweeper, Snipe-IT) are strong registries but leave procurement, shipping, retrieval, and disposal to you. Workwize is built for teams that need the physical lifecycle executed as well as tracked: local procurement and delivery in 130+ countries, HRIS- and MDM-connected tracking, and automated retrieval and disposal. If your fleet is distributed, that execution layer is usually the deciding factor.