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Streamline IT Outsourcing Services in the US with Workwize
Equip and support your US workforce without adding more manual work to your IT team.
Workwize gives you one platform to procure, deploy, manage, retrieve, and retire employee devices across the US and beyond. Automate repetitive IT hardware tasks while maintaining visibility and control over every asset. One platform across all 50 states and 120+ countries.
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Managing IT hardware across a distributed US team is highly fragmented.
Employees are distributed in multiple cities across multiple states. To facilitate procurement, deployment, management, retrieval, and disposal, and to adhere to the patchwork of state-wise requirements, companies are forced to coordinate multiple vendors or overload their in-house IT team.
For a company with employees in California, Texas, and New York, what looks like one US hardware operation can quickly turn into a mix of state requirements, regional vendors, manual handoffs, and inconsistent offboarding processes:
- Complex device logistics: For a distributed workforce, IT has to procure, deploy, track, repair, retrieve, and dispose of assets across multiple cities and states. Coordinating these lifecycle steps across locations creates more handoffs and manual work for IT.
- Vendor sprawl: One MSP manages an office, another handles a different region, and separate providers handle retrievals. More vendors mean more contracts, invoices, SLAs, and handoffs. Nobody owns the hardware lifecycle end-to-end.
- Inconsistent onboarding and offboarding: When employees join, leave, or move between states, manual/fragmented asset records quickly go stale. Without standardized onboarding/retrieval workflows, IT cannot reliably assign, track, recover, or wipe every device securely.
- Operational burden on IT teams: A generalist IT hire ends up managing vendors, tracking shipments, inventory, repairs, asset retrievals, and returns alongside core IT work.
- Poor asset visibility: With multiple vendors and fragmented processes, IT never has complete visibility into its assets. They don’t know who has what, leading to missed retrievals, idle devices, unnecessary purchases, and even security risks.
The smarter alternative: manage hardware nationally through one platform. Workwize replaces multiple regional vendors and manual handoffs with standardized workflows for onboarding, asset tracking, retrieval, and sanitization. Your team gets one dashboard for hardware operations across all 50 states and 120+ countries.
How Does It Work?
One platform for IT teams to manage the entire laptop lifecycle in Brazil, powered by automated workflows.
Outsource IT Procurement
Source and order devices from a national supplier network through the same platform. No more switching vendors by region.
- Buy, rent, or lease through our network of national suppliers from a single platform
- Delivery in 4-5 days when devices are shipped from local warehouses
- Direct shipment to local storage, offices, or your employees’ homes
- Self-service ordering from a pre-approved equipment catalog
- Centralized approvals, real-time order tracking, and spend visibility
- Devices automatically added to your asset records
Outsource Asset Deployment
Deploy pre-configured, MDM-enrolled devices to any US address without routing them through your IT team. Every employee receives a secure, ready-to-use setup from day one.
- Automated onboarding workflows triggered through your HRIS
- Real-time asset tracking from dispatch to delivery.
- Ready-to-use assets from day 1
- Pre-configuration based on role, department, or location
- Pre-enrollment through Apple Business Manager or Windows Autopilot
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Outsource IT Asset Management
Manage every IT asset from one dashboard instead of reconciling records from regional vendors. Track each device throughout the lifecycle from procurement to retirement across your US workforce.
- Real-time visibility into device owner, location, status, lifecycle stage, and condition
- Automated asset records when devices are ordered or assigned
- Centralized tracking for repairs, warranties, replacements, and more
- Identification of idle devices available for reassignment
- Reports on hardware spend, usage, depreciation, and lifecycle activity
Outsource IT Equipment Retrieval
Retrieve equipment from employees anywhere in the US through one standardized process. Workwize manages the initiation, recovery, tracking, and next lifecycle step: reassignment, disposal, or resale.
- Automated retrieval workflows triggered through your HRIS
- Real-time tracking from offboarding initiation to warehouse receipt
- Certified and compliant recycling or data wiping with documented chain of custody
- Secure storage for refurbishment, redeployment, or disposal
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Outsource IT Asset Disposal
Dispose of end-of-life IT assets through one documented process across the US, while complying with the electronics recycling laws across 25 states and the District of Columbia.
- Data erasure aligned with NIST 800-88, with a certificate for each device
- Resale where value remains, or responsible recycling through certified ITAD partners
- Chain-of-custody and disposal records available in the same platform for compliance
Does This Sound Familiar?
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Hiring grew, but your device pipeline didn’t
Every new hire adds another device to source, configure, assign, and track, and each one might be in a different state, with a different disposal rule waiting at the end.
Your IT team is running hardware operations, not IT
Hours go into managing suppliers, inventory, repairs, and returns. The time that could’ve gone into security, employee support, or the infrastructure work you actually hired them for.
Nobody has a reliable asset record
Devices change owners, locations, and lifecycle stages constantly. When an update gets missed, IT can't tell you who has a given device, what state it's in, or what condition it's in.
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Your vendors only own part of the process
One provider supplies devices, another handles repairs, another manages retrievals. Every handoff between them is a chance for something, or someone's data, to fall through.
Finance can't see the full hardware cost
Purchases, repairs, storage, and retrievals are scattered across different suppliers and invoices, so there's no single view of what your US hardware fleet costs or is worth.
Growing beyond the US means starting over
Every new market you expand into means building another vendor network from scratch, instead of extending the one you already have.
How Workwize Solves These Challenges
Whether you're managing a distributed team in California or Texas, or across all 50 states, Workwize brings suppliers, asset records, automated workflows, and spend into a unified platform.
One supplier network across the US
Source approved hardware without adding another regional vendor whenever your team expands to new cities or states.
Consolidated billing and reporting
Replace separate supplier invoices with structured billing and one view of hardware orders and spend.
Self-service onboarding
New hires choose from a pre-approved equipment catalog while IT retains control over budgets and approvals.
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HRIS integrations
Connects to your HRIS and automatically triggers onboarding and offboarding without manual intervention.
One retrieval workflow countrywide
Trigger recovery during offboarding and track each device through return, data wiping, storage, or redeployment, wherever the employee is based and whatever that state's disposal rules require.
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Standardized equipment across locations
Set approved models and configurations and ensure there is no regional variation. Use the same plug type, keyboard layout, and specifications across every device and location.
What our customers
say about us
Love Workwize!
It has been wonderful, I have enjoyed a lot of it. Using the site is super easy with not many problems associated and has overall relieved a lot of stress with onboarding offboarding that we experienced prior to using Workwize.
Jake S.
IT Analyst
Great service
Overall it's been great, from the nice initial demos and sales experience to onboarding. Initial orders did have some issues, but I felt looked after by the team there, and they were doing everything they could to help at every point.
Mark K.
Head Of IT and InfoSec
A Niche Company which meets our needs perfectly
Has been really good overall. We searched for a long time for a suitable solution and they were just the fit. Nice to see how they have grown in terms of size and service provisions and be part of it from the start. Super user-friendly platform.
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Ilan B.
Benefits Team Leader
Global onboarding is easier. Managing IT logistics for global hires was very hard before. Workwize solved that for us. Now our new employees are ready on day one with everything they need to work comfortably.
Robert Jones
SR. IT Manager
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We are already seeing fruits of our labor, since nearly all our new assets are now ordered via Workwize and IT Team has drastically reduced time which was wasted on procuring the assets and its setup.
Ana Lovsin
IT Operations Manager at Swapfiets
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How HighLevel saves $1.4M per year with Workwize
Using Workwize introduced automation and centralization into HighLevel's global IT operations.
- Automating onboarding and offboarding cut time spent on IT equipment operations by 70% per year.
- Standardizing devices across every region eliminated inconsistent vendor pricing and markups.
- The switch delivered a 24.5x ROI and saved 35,454 kg of CO2 annually through responsible device disposal.
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Fully compatible with your tech stack
Integrate Workwize with your existing MDM, HR, and payroll systems, streamlining your IT operations.
- Use our API to integrate your own systems.
- Enroll in Apple Business Manager or Windows Autopilot.
- Sync with your HR system to avoid duplication of work.
One Platform, Easy Pricing
Workwize customers report up to 70% less manual IT work and a 24x ROI.
Basic
What's included:
- Automated asset management
- 3 regions
- Single Sign-On (SSO)
- Monitor repair status in real-time.
- Pickup, storage, and shipping
- 100+ HRIS integrations
- Repair and replacement
Professional
What's included:
- Everything in Basic
- 5 regions
- Automatic offboarding
- Automatic deployment
- Automatic restocking
- Enhanced scalability
Enterprise
What's included:
- Everything in Professional
- Unlimited regions
- SCIM integration
- Public API for custom integrations
- Tailored onboarding and support
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Quick facts for managing outsourced IT operations in the US
Integrate Workwize with your existing MDM, HR, and payroll systems—streamlining your IT operations.
- Keyboard layout: QWERTY
- Power plug: Type A/B
- Voltage: 120V
- Dial code: +1
- Data protection: CCPA/CPRA in California, alongside data-security laws in at least 25 states.
- Regulatory oversight: Federal Trade Commission (FTC).
- Time zones: Six principal US time zones.
- Local safety standards: OSHA
- Customs authority: U.S. Customs and Border Protection (CBP).
- Standard OS language: English.
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