Brazil, Argentina USA, Canada, Mexico

Streamline Outsourcing Across Canada with Workwize

Support employees across Canada without adding more hardware vendors, manual workflows, and administrative work for IT.

Workwize offers a single platform for asset procurement, deployment, management, retrieval, and disposal across Canada. Automate repetitive IT hardware tasks while maintaining real-time visibility and control over every asset. One platform for all Canadian provinces and 130+ countries.
g10-1 USA, Canada, Mexico (2)-1

Managing IT Hardware Across Canada Gets Complex Fast

Expanding an existing IT operation into Canada can look straightforward. The countries share a border, use similar hardware, and have closely connected supply chains. But privacy requirements, provincial taxes, bilingual needs, and end-of-life programs create differences that IT still has to account for.


Add a distributed workforce across provinces and territories, and IT also has to coordinate procurement, delivery, repairs, tracking, and retrieval across different locations. Without one operating model, those processes quickly spread across vendors, spreadsheets, inboxes, and internal teams.


The bigger the workforce gets, the harder it becomes to keep hardware operations consistent:

 

  • Vendor relationships multiply: Different providers may handle procurement, repairs, storage, and retrievals. Every additional vendor means more contracts, invoices, handoffs, and follow-ups.
  • Manual IT work increases: Scaling across locations means more device orders, shipment tracking, repairs, replacements, and returns to coordinate. As the workforce grows, IT spends more time managing hardware logistics instead of higher-value work.
  • Poor asset visibility: When records live across different systems and vendors, IT loses a reliable view of the device’s location, assignment status, and condition. That makes purchasing, redeployment, and retrieval harder to manage.
  • Onboarding and offboarding become inconsistent: Without standardized workflows, IT has to coordinate device orders and returns case by case. That creates more room for delayed equipment, missed retrievals, and incomplete asset records.
  • Provincial differences add another layer: Tax treatment, privacy requirements, and electronics recycling programs aren't identical across Canada. A process built around one province may need to adapt as employees and devices spread into others.

Workwize centralizes hardware operations as you scale and your Canadian workforce grows. IT gets one system for asset records, procurement, deployment, repairs, retrievals, and disposal, while

Factor DIY / regional MSPs DIY / Local Workwize
Privacy controls Device custody, retrieval, and data handling vary Standardized asset records, retrieval, storage, and data-wipe workflows 
Visibility No single view of hardware or spend across locations Central and real-time view of device ownership, location, status, and spend
Procurement & invoicing Different provincial tax treatment and supplier invoices add reconciliation work Consolidated billing with centralized order and spend visibility
Offboarding Manual returns, tracking, wiping, and storage Standardized retrieval workflows with tracking and local storage
Canadian requirements Provincial differences are handled case by case Standardized market-specific hardware

Does This Sound Familiar?

Your workforce grew faster than your device operations

Every new hire adds another device to source, configure, assign, and track. As your Canadian workforce grows, manual processes become harder to maintain.

IT is managing logistics instead of IT

 Hours go into supplier coordination, deliveries, repairs, replacements, and returns instead of higher-value IT work. 

Your vendors only own part of the process

One provider handles procurement, another repairs, and another handles retrieval. IT is left coordinating the handoffs between them.

Finance can’t see the full hardware cost

 Purchases, repairs, storage, and retrieval sit across different suppliers and invoices, making total hardware spend harder to track. 

Offboarding requires constant follow-up

 Every departure means arranging a return, tracking the device, and following up until IT knows the equipment is back and accounted for. 

Vendor management has become a workload of its own

Your operations team has to evaluate suppliers, negotiate separate agreements, and monitor service quality across providers. Each additional vendor adds another relationship to maintain.

How Workwize Solves These Challenges

 Workwize gives IT one operating model for managing hardware across Canada, from procurement and deployment to retrieval and end-of-life management. 

Local procurement and delivery across Canada

Source hardware in Canada and deploy it directly to employees. This means no import taxes or customs hassles.

Centralized purchasing and spend visibility

Manage hardware orders through one platform and keep purchasing activity visible as your canada workforce grows.

Self-service ordering for new hires

Give employees access to pre-approved hardware based on role, location, or budget without requiring IT to place every order manually.

Automated onboarding with your existing stack

 Connects to your HRIS and automatically triggers onboarding and offboarding without manual intervention. 

Centralized retrieval and redeployment

Trigger retrievals and recover devices from anywhere in Canada without manual intervention. Workwize handles pickups, tracking, data wiping, and routing devices to storage or redeployment.

Hardware suited to Canadian employees

 Standardize approved laptops and peripherals while accounting for local requirements such as power accessories and English or French operating system configurations.

What our customers
say about us

Love Workwize!

It has been wonderful, I have enjoyed a lot of it. Using the site is super easy with not many problems associated and has overall relieved a lot of stress with onboarding offboarding that we experienced prior to using Workwize.

image 1349-1

Jake S.

IT Analyst

Great service

Overall it's been great, from the nice initial demos and sales experience to onboarding. Initial orders did have some issues, but I felt looked after by the team there, and they were doing everything they could to help at every point.

Group 2147261402-1

Mark K.

Head Of IT and InfoSec

A Niche Company which meets our needs perfectly

Has been really good overall. We searched for a long time for a suitable solution and they were just the fit. Nice to see how they have grown in terms of size and service provisions and be part of it from the start. Super user-friendly platform.

Group 2147261402 (1)-1

Ilan B.

Benefits Team Leader

Global onboarding is easier. Managing IT logistics for global hires was very hard before. Workwize solved that for us. Now our new employees are ready on day one with everything they need to work comfortably.

Group 2147261403-1

Robert Jones

SR. IT Manager

Mask group (22)

We are already seeing fruits of our labor, since nearly all our new assets are now ordered via Workwize and IT Team has drastically reduced time which was wasted on procuring the assets and its setup.

Frame 2147261394-1

Ana Lovsin

IT Operations Manager at Swapfiets

Success Story Square - HighLevel - Black

How HighLevel saves $1.4M per year with Workwize

Using Workwize introduced automation and centralization into HighLevel's global IT operations.

  • Automating onboarding and offboarding cut time spent on IT equipment operations by 70% per year.
  • Standardizing devices across every region eliminated inconsistent vendor pricing and markups.
  • The switch delivered a 24.5x ROI and saved 35,454 kg of CO2 annually through responsible device disposal.
and many more! (5)

Fully compatible with your tech stack

Integrate Workwize with your existing MDM, HR, and payroll systems, streamlining your IT operations.

  • Use our API to integrate your own systems.
  • Enroll in Apple Business Manager or Windows Autopilot.
  • Sync with your HR system to avoid duplication of work.

Why choose Workwize?

Differentiation on many levels.

  • with Workwize
  • without workwize
  • Full IT hardware lifecycle coverage
  • Yes
  • No
  • Automated on- & offboarding
  • Yes
  • No
  • Natural language workflow builder for procurement, onboarding, offboarding & IT ops
  • Yes
  • No
  • Zero-touch IT management
  • Yes
  • No
  • Global stock delivery within 7 days
  • Yes
  • No
  • Comprehensive asset management
  • Yes
  • No
  • IT hardware repair services
  • Yes
  • No
  • Ship to any location (office, home, storage)
  • Yes
  • No
  • Slack & MS Teams notification integrations
  • Yes
  • No
  • Custom data reports
  • Yes
  • No

One Platform, Easy Pricing

Workwize customers report up to 70% less manual IT work and a 24x ROI.

bag-suitcase-4--product-business-briefcase

Basic

The essential toolkit for hassle-free device management.

What's included:

  • Automated asset management
  • 3 regions
  • Single Sign-On (SSO)
  • Monitor repair status in real-time.
  • Pickup, storage, and shipping
  • 100+ HRIS integrations
  • Repair and replacement
Popular
Startup--Streamline-Core

Professional

Advanced automation and logistics for growing organizations.

What's included:

  • Everything in Basic
  • 5 regions
  • Automatic offboarding
  • Automatic deployment
  • Automatic restocking
  • Enhanced scalability
Building-Office--Streamline-Core-1

Enterprise

Comprehensive solution with full control and visibility.

What's included:

  • Everything in Professional
  • Unlimited regions
  • SCIM integration
  • Public API for custom integrations
  • Tailored onboarding and support
USA, Canada, Mexico (3)-1

Quick facts for managing outsourced IT operations in Canada

Integrate Workwize with your existing MDM, HR, and payroll systems—streamlining your IT operations.

  • Keyboard layout: QWERTY
  • Power plug: Type A/B
  • Voltage: 120V
  • Data protection: PIPEDA
  • Safety standards: CSA (Canadian Standards Association)
  • Shipping standards: Canada Shipping Act, 2001
  • Standard OS languages: English and French
  • Customs: Canada Border Services Agency (CBSA)
  • Tax: GST/HST varies by province
  • E-waste: Recycling frameworks can differ provincially

 

canada

FAQ

Quick insights on our operations and services offered.

Does Canada have its own data protection law separate from the US?

Yes. Canada has its own federal private-sector privacy framework, and some provinces have substantially similar privacy legislation. Companies managing employee and device data therefore need to account for the Canadian requirements that apply to their operations rather than assuming a US privacy process automatically covers Canada.

Is Quebec’s data protection law different from the rest of Canada?

 Yes. Quebec has its own private-sector privacy legislation, commonly associated with the changes introduced by Law 25. Companies handling employee-linked asset data in Quebec should account for those provincial requirements alongside any applicable federal obligations.

Why do provincial tax rates matter for IT outsourcing in Canada?

Hardware purchases can be subject to different sales tax treatment depending on the province or territory. For companies purchasing equipment across multiple Canadian locations, those differences can add reconciliation work and make centralized spend visibility more valuable.

Can our US vendor arrangement cover our Canada team too?

Yes, it can if the provider has genuine Canadian coverage. Check whether it can source appropriate hardware locally, deliver to your employees, coordinate repairs and retrievals, and account for Canadian privacy, tax, and end-of-life requirements. A US contract alone doesn't guarantee the same operational coverage in Canada.

What happens to hardware when an employee in Canada offboards?

Workwize can initiate and track the device return as part of the offboarding workflow. Once recovered, Workwize can securely wipe the equipment and route it to the next lifecycle stage, such as storage, redeployment, or responsible disposal.

Does Workwize handle repairs and replacements in Canada?

Yes. Workwize can coordinate repair requests for supported devices in Canada while keeping repair activity connected to the asset record in the same platform.

Elevate your onboarding and offboarding processes with Workwize

Let’s schedule a short chat and see how we can help!