Outsource IT Hardware Operations in Los Angeles
Support employees across Los Angeles without coordinating device deployment, repairs, retrieval, and inventory through separate providers. Workwize brings procurement, deployment, asset tracking, retrieval, and disposal into one platform, so your IT team can equip everyone from a single system instead of a stack of vendor relationships.
A Local Workforce Can Still Create a Fragmented IT Operation
Employees in the same metro area do not keep their laptops in the same building. Some work from an office, others from home addresses across the county, and others from coworking spaces or client locations. Hardware ends up spread across offices, homes, storage, and repair facilities at the same time.
The more distributed the workforce becomes, the more time IT spends on the physical side of device management.
- Vendor coordination piles up: One provider delivers equipment, another handles repairs, and someone else manages collections or storage. Your IT team spends its hours coordinating those relationships and updating the asset record by hand.
- Delivery targets keep changing: A laptop may need to reach a downtown office or a home address on the other side of the metro area. Building a new delivery process for each request slows every start date down.
- Repairs create more admin than repair work: IT has to diagnose the fault, arrange a replacement, keep the employee updated, and track where the original device went. The repair itself is usually the quickest part.
- Spare stock goes unaccounted for: Unused laptops may be in an office cabinet, a storage facility, or a second location. When IT cannot see what is ready to deploy, the company buys hardware it already has.
- Offboarding turns into follow-up work: A departure does not return a laptop. IT still arranges the collection, sends reminders, confirms the data was erased, and closes the asset record.
Distance from headquarters is almost never the real issue. The workload comes from the number of manual steps required every time a device changes hands. IT outsourcing removes those steps, as long as the provider covers the full hardware lifecycle rather than one stage of it.
| Factor | DIY / regional MSPs | Outsourcing to Workwize |
|---|---|---|
|
Deployment |
Deliveries coordinated request by request |
Deployment connected to onboarding |
|
Repairs |
IT coordinates local providers manually |
Repair and replacement workflows managed centrally |
|
Asset visibility |
Device status spread across systems and locations |
Centralized lifecycle visibility |
|
Inventory |
Spare equipment tracked manually |
Inventory connected to asset records |
|
Offboarding |
Returns arranged employee by employee |
Automated retrieval workflow |
|
Redeployment |
Returned devices stay idle |
Suitable equipment moves back into circulation |
Does This Sound Familiar?
Handling multiple local vendors
One provider handles delivery, another repairs, and someone else collects returned devices. Your IT team is left coordinating all of them.
Supporting employees across LA
Employees work from different offices and home addresses, turning everyday hardware requests into separate logistics tasks.
Losing track of spare devices
You know the company has unused laptops somewhere. But you cannot quickly see where they are or whether they are ready for another employee.
Managing repairs manually
Every broken laptop starts another round of emails between IT, the employee, and the service provider.
Chasing devices after offboarding
The employee has left, and IT is still sending return instructions, arranging collection, and trying to close the asset record.
Buying when you could redeploy
Usable returned devices stay in storage while another employee gets a newly purchased laptop.
How Workwize Solves These Challenges
Outsource the physical device work across Los Angeles without giving up visibility or control.
One platform across the lifecycle
Manage procurement, deployment, repairs, inventory, retrieval, and disposition without stitching separate local workflows together.
Delivery wherever employees work
Send equipment to supported offices, employee homes, or storage locations through the same deployment workflow.
Centralized asset visibility
Track assignments, locations, repairs, returns, and available inventory from one system of record.
Integrations that automate workflows
Connect your HRIS, MDM, and identity tools through 80+ integrations so employee events trigger device actions automatically.
Self-service for new hires
Give employees a branded portal with the hardware approved for their role, which removes manual ordering work from IT.
Reuse before replacement
Put suitable returned devices back into circulation instead of purchasing new equipment while usable assets go unused.
What our customers
say about us
Love Workwize!
It has been wonderful, I have enjoyed a lot of it. Using the site is super easy with not many problems associated and has overall relieved a lot of stress with onboarding offboarding that we experienced prior to using Workwize.
Jake S.
IT Analyst
Great service
Overall it's been great, from the nice initial demos and sales experience to onboarding. Initial orders did have some issues, but I felt looked after by the team there, and they were doing everything they could to help at every point.
Mark K.
Head Of IT and InfoSec
A Niche Company which meets our needs perfectly
Has been really good overall. We searched for a long time for a suitable solution and they were just the fit. Nice to see how they have grown in terms of size and service provisions and be part of it from the start. Super user-friendly platform.
Ilan B.
Benefits Team Leader
Global onboarding is easier. Managing IT logistics for global hires was very hard before. Workwize solved that for us. Now our new employees are ready on day one with everything they need to work comfortably.
Robert Jones
SR. IT Manager
We are already seeing fruits of our labor, since nearly all our new assets are now ordered via Workwize and IT Team has drastically reduced time which was wasted on procuring the assets and its setup.
Ana Lovsin
IT Operations Manager at Swapfiets
How HighLevel saves $1.4M per year with Workwize
Using Workwize introduced automation and centralization into HighLevel's global IT operations.
- Automating onboarding and offboarding cut time spent on IT equipment operations by 70% per year.
- Standardizing devices across every region eliminated inconsistent vendor pricing and markups.
- The switch delivered a 24.5x ROI and saved 35,454 kg of CO2 annually through responsible device disposal.
Fully compatible with your tech stack
Integrate Workwize with your existing MDM, HR, and payroll systems, streamlining your IT operations.
- Use our API to integrate your own systems.
- Enroll in Apple Business Manager or Windows Autopilot.
- Sync with your HR system to avoid duplication of work.
Why choose Workwize?
Differentiation on many levels.
- with Workwize
- without workwize
- Full IT hardware lifecycle coverage
- Yes
- No
- Automated on- & offboarding
- Yes
- No
- Natural language workflow builder for procurement, onboarding, offboarding & IT ops
- Yes
- No
- Zero-touch IT management
- Yes
- No
- Global stock delivery within 7 days
- Yes
- No
- Comprehensive asset management
- Yes
- No
- IT hardware repair services
- Yes
- No
- Ship to any location (office, home, storage)
- Yes
- No
- Slack & MS Teams notification integrations
- Yes
- No
- Custom data reports
- Yes
- No
One Platform, Easy Pricing
Workwize customers report up to 70% less manual IT work and a 24x ROI.
Basic
What's included:
- Automated asset management
- 3 regions
- Single Sign-On (SSO)
- Monitor repair status in real-time.
- Pickup, storage, and shipping
- 100+ HRIS integrations
- Repair and replacement
Professional
What's included:
- Everything in Basic
- 5 regions
- Automatic offboarding
- Automatic deployment
- Automatic restocking
- Enhanced scalability
Enterprise
What's included:
- Everything in Professional
- Unlimited regions
- SCIM integration
- Public API for custom integrations
- Tailored onboarding and support
Quick facts for managing outsourced IT operations in the India
Integrate Workwize with your existing MDM, HR, and payroll systems—streamlining your IT operations.
- Privacy law: The CCPA applies to for-profit businesses that meet at least one specified threshold, and California residents' privacy rights extend to employees and job applicants as well as consumers.
- Revenue threshold: One route into scope is more than $26,625,000 in annual gross revenue, the inflation-adjusted figure in effect since January 1, 2025. Other thresholds can also bring a business into scope.
- 2026 privacy rules: Updated California privacy regulations took effect on January 1, 2026, including requirements around risk assessments and independent cybersecurity audits for qualifying businesses.
- Electronic waste: California charges an eWaste recycling fee at the point of retail sale on new or refurbished covered electronic devices, a category that includes laptops with screens larger than four inches. The amount depends on screen size.
- Battery-embedded products: A separate covered battery-embedded recycling fee took effect on January 1, 2026, set at 1.5% of the retail selling price and capped at $15 per qualifying product. Devices already subject to the eWaste fee fall outside that category.
- Sales tax: Combined rates depend on the precise location and the transaction, so confirm the rate that applies to your purchase rather than a single citywide figure.
- Domestic procurement: Equipment sourced and delivered within the US does not pass through customs, so import paperwork and duties are out of scope.
- Device retrieval: California privacy rules do not prescribe a specific laptop return process. Secure offboarding is good data governance, and compliance obligations should be assessed separately
FAQ
Quick insights on our operations and services offered.
Companies can outsource the physical work: procurement, deployment, repairs, replacements, asset tracking, retrieval, storage, redeployment, and disposition. Your internal IT team keeps security policies and oversight while a provider runs the lifecycle underneath them.
Not necessarily. A centralized hardware lifecycle service coordinates delivery, repairs, retrieval, and asset updates for distributed employees, which means internal IT staff do not have to handle every physical task themselves.
Yes. Workwize ships to remote offices, home addresses, and warehouse locations, and the same workflow covers each destination.
Retrieval starts from the offboarding event in your HRIS. The employee receives collection instructions along with a courier pickup or a prepaid return label, the device is erased to recognized standards once it arrives, and it moves into storage, redeployment, refurbishment, or disposal from there.
Yes. Workwize inspects and refurbishes recovered equipment, stores it, and routes devices with useful life left back into circulation for the next hire.
California operates electronic waste programs for covered electronic devices and for qualifying covered battery-embedded products. Which requirements and fees apply depends on the product category and the transaction. For qualifying covered battery-embedded products, the 2026 recycling fee is 1.5% of the retail sales price, capped at $15 per product.
Elevate your onboarding and offboarding processes with Workwize
Let’s schedule a short chat and see how we can help!
FAQ
Quick insights on our operations and services offered.
Workwize has global coverage with all their IT services in most countries in the world, we can share coverage of services through a call with one of our experts.
Yes, we can easily enroll your existing IT catalogue into our platform to get one centralized overview as well as work with your existing vendors. You can also ship existing stock to our local warehouses.
Not a problem at all! Our pricing is based on a per user fee, allowing you to effortlessly deploy to any number of employees - whether it's a smaller team or a large workforce.
We offer repair services worldwide. When, for instance, a laptop needs to be repaired, we can express deliver a replacement laptop locally so that your workforce encounters minimal disruption.