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Outsource IT Hardware Management in South Africa
Support employees across South Africa without building a separate local operation for hardware procurement, deployment, and retrieval.
Workwize brings together procurement, deployment, asset management, repairs, retrieval, and disposal in a single platform. Automate redundant tasks and maintain visibility and control as your team grows across South Africa and beyond. One platform, 130+ countries.
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Supporting a Distributed Team Across South Africa Creates More IT Work
Hiring employees across South Africa doesn't require an IT office in every city, but you still need local execution for hardware. Devices have to be sourced, configured, delivered, supported, tracked, and eventually recovered from employees wherever they work.
When procurement, delivery, repairs, and retrieval sit with different providers or internal teams, IT becomes the coordinator. Asset records become harder to maintain, support takes more follow-up, and offboarding depends on someone making sure every device comes back.
The gaps become visible when employees expand across the country, and different teams and vendors own different parts of the hardware lifecycle:
- Hiring grows faster than hardware operations. Every new hire adds another device to source, configure, deliver, and track. Without standardized workflows, onboarding slows down and manual work piles up for IT.
- Poor hardware visibility. Devices move between employees, offices, remote locations, repairs, and storage. Fragmented records make it difficult for IT to locate devices, check assignment status, and condition.
- Inconsistent onboarding and offboarding. When different teams or vendors handle device delivery and recovery, the process changes for every employee. New hires may receive devices late, and you might lose devices during recovery.
- Inconsistent device handling: When different providers handle deployment, repairs, and retrieval, maintaining consistent records and processes across every device handoff becomes harder.
- International shipping adds unnecessary complexity: Sending laptops into South Africa from overseas can introduce customs procedures, longer shipping routes, and additional coordination. Local sourcing can reduce the number of cross-border shipments required to equip employees.
Does This Sound Familiar?
Your South Africa team grew, but your IT team didn’t
More hires mean more devices to source, configure, deliver, and assign. When the team cannot keep up, onboarding slows down.
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Nobody has a reliable view of your hardware
Devices move between employees, remote locations, repairs, and storage. When records are fragmented and manual, IT cannot tell who has what, where it is, or what condition it is in.
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Repairs and replacements require too much coordination
A damaged or failed device can mean chasing suppliers, arranging collections, sourcing replacements, and manually updating records. This increases employee downtime.
Finance can’t see the full hardware cost
Device purchases, repairs, replacements, storage, and retrieval costs may sit across different suppliers and invoices. Without a unified view, Finance can’t track what hardware operations in South Africa actually cost.
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Offboarding still runs on manual follow-up
Every departure means arranging collection, tracking the return, and following up until the device comes back.
Vendor management has become a workload of its own
Your operations team has to evaluate suppliers, negotiate separate agreements, and monitor service quality across providers. Each additional vendor adds another relationship to maintain.
How Workwize Solves These Challenges
Workwize gives IT one platform to manage the hardware lifecycle across South Africa, while coordinating the local procurement, delivery, and retrieval work behind it.
One platform for your South Africa team
Manage procurement, deployment, asset tracking, retrieval, and disposal from the same system.
Centralized purchasing and spend visibility
Self-service equipment requests
- Give employees access to pre-approved hardware based on role, location, or budget without requiring IT to place every order manually.
HRIS and MDM integrations
Standardized equipment retrieval
- Initiate and track device returns through one workflow instead of arranging every collection separately.
Local hardware procurement
What our customers
say about us
Love Workwize!
It has been wonderful, I have enjoyed a lot of it. Using the site is super easy with not many problems associated and has overall relieved a lot of stress with onboarding offboarding that we experienced prior to using Workwize.
Jake S.
IT Analyst
Great service
Overall it's been great, from the nice initial demos and sales experience to onboarding. Initial orders did have some issues, but I felt looked after by the team there, and they were doing everything they could to help at every point.
Mark K.
Head Of IT and InfoSec
A Niche Company which meets our needs perfectly
Has been really good overall. We searched for a long time for a suitable solution and they were just the fit. Nice to see how they have grown in terms of size and service provisions and be part of it from the start. Super user-friendly platform.
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Ilan B.
Benefits Team Leader
Global onboarding is easier. Managing IT logistics for global hires was very hard before. Workwize solved that for us. Now our new employees are ready on day one with everything they need to work comfortably.
Robert Jones
SR. IT Manager
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We are already seeing fruits of our labor, since nearly all our new assets are now ordered via Workwize and IT Team has drastically reduced time which was wasted on procuring the assets and its setup.
Ana Lovsin
IT Operations Manager at Swapfiets
How HighLevel saves $1.4M per year with Workwize
Using Workwize introduced automation and centralization into HighLevel's global IT operations.
- Automating onboarding and offboarding cut time spent on IT equipment operations by 70% per year.
- Standardizing devices across every region eliminated inconsistent vendor pricing and markups.
- The switch delivered a 24.5x ROI and saved 35,454 kg of CO2 annually through responsible device disposal.
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Fully compatible with your tech stack
Integrate Workwize with your existing MDM, HR, and payroll systems, streamlining your IT operations.
- Use our API to integrate your own systems.
- Enroll in Apple Business Manager or Windows Autopilot.
- Sync with your HR system to avoid duplication of work.
One Platform, Easy Pricing
Workwize customers report up to 70% less manual IT work and a 24x ROI.
Basic
What's included:
- Automated asset management
- 3 regions
- Single Sign-On (SSO)
- Monitor repair status in real-time.
- Pickup, storage, and shipping
- 100+ HRIS integrations
- Repair and replacement
Professional
What's included:
- Everything in Basic
- 5 regions
- Automatic offboarding
- Automatic deployment
- Automatic restocking
- Enhanced scalability
Enterprise
What's included:
- Everything in Professional
- Unlimited regions
- SCIM integration
- Public API for custom integrations
- Tailored onboarding and support
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Quick facts for managing outsourced IT operations in South Africa
Integrate Workwize with your existing MDM, HR, and payroll systems—streamlining your IT operations.
- Keyboard layout: QWERTY
- Power plug: Types C, M, and N
- Voltage: 230V, 50Hz
- Data protection: Protection of Personal Information Act (POPIA), enforced by the Information Regulator
- National standards: The South African Bureau of Standards (SABS)
- Standard OS language: English
- Customs authority: The South African Revenue Service (SARS) Customs
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