Free Report
State of AI in IT - A Strategic Report
The era of AI-native IT has arrived. AI is no longer a question of if, but how fast and how deeply.
From service desks to security operations, AI is reshaping the IT landscape.
We surveyed 204 IT leaders across industries to uncover where AI is delivering results—and where risk still looms.
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What’s inside this report:
- 93% of organizations already use AI in IT. See how the top performers are scaling it across workflows.
- AI-powered support is surging. 88% say it’s where they’ve seen the greatest impact. Find out what that looks like in practice.
- ROI is real—but complex. Discover how smart IT teams are redefining success beyond efficiency.
- AI agents are emerging fast. 38% of companies now deploy agents in real production. Are yours ready?
- Security is a double-edged sword. 73% fear AI-generated threats, yet use AI to defend against them..
- Insights on governance, GenAI adoption, skill shifts, vendor strategies, and more.
FAQs
What is the best MDM for Apple devices?
There’s no universal “best” MDM; it depends on what you need an MDM for. Jamf is considered the most comprehensive one, but the other solutions in our list are also strong contenders with competitive features.