TABLE OF CONTENTS
15 Best IT Hardware Inventory Management Software in 2024
Tired of being buried under a mountain of sheets to track your organization's IT assets like laptops and servers?
While spreadsheets may work for small teams, they quickly become unwieldy and error-prone as your hardware inventory grows.
This is where dedicated IT hardware inventory management software comes in. We walk through 15 of the best software to invest in in 2024.
Let's dive in.
TL;DR
- IT inventory management software is a specialized tool designed to help you track, manage, and optimize your IT assets. These assets can include hardware (such as computers, servers, and networking equipment), software (including licenses and subscriptions), and other technology resources.
- Choosing the right IT inventory management software is crucial to gaining greater visibility into your assets and saving both time and money
- The top IT inventory management software are Workwize, Snipe-IT, Zoho Manage Engine ServiceDesk Plus, InvGate Assets, BMC Track-It!, Service Now IT Asset Management, Jira Service Management, Spiceworks Inventory, Ivanti Neurons, Fishbowl, Asset Panda, Sortly, Solarwinds, Lansweeper, and Pulseway.
- Workwize is a zero-touch platform for IT teams to procure, deploy, manage, retrieve, and dispose of their IT equipment from one centralized dashboard. It makes onboarding and offboarding employees effortless.
IT teams have 99 problems; managing IT hardware shouldn't be one.
Automate your laptops and IT peripherals management via Workwize's unified dashboard.
What Is An IT Inventory Management Software?
An IT Inventory management software is designed to help you store, track, organize, and manage your IT inventory.
Once you feed your inventory details into the software automatically tracks all your assets, usage patterns, and status to ensure complete 360° visibility into them.
With IT inventory management software, you can track and manage all your computers, peripherals, and IT assets, including servers, network devices, software applications, licenses, and updates.
Features to look for in IT inventory management software
When evaluating IT inventory management software, consider these key features:
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Real-Time asset tracking: Look for features to monitor inventory levels, asset locations, and status in real-time
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Barcode/RFID scanning: For efficient asset check-in and check-out
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Automated alerts: Choose software to help you get notified of low stock levels, expiration dates, or maintenance schedules
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Reporting & analytics: The software must be able to generate detailed reports and analyze trends to make informed decisions
Let's look at the top 15 IT inventory software solutions for IT teams.
#1. Workwize
Best for IT hardware equipment inventory management. Ideal for global IT teams with 200-5000 full-time employees
Workwize is a zero-touch platform for managing IT hardware for global teams. It helps you manage and automate the complete lifecycle of IT equipment, from procurement to disposal.
I'd recommend Workwize to any company looking to quickly scale globally. Their Solution provides you with a transparent process for your equipment management.
-Silvie Eussen,IT Manager at Datasnipper
Key features:
Here’s how Workwize streamlines your IT inventory:
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IT Hardware Procurement: Worldwide delivery of IT equipment, such as laptops, IT peripherals, and furniture, directly to warehouses, remote offices, or employees' home addresses
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IT Hardware Deployment: Receive MDM-enabled, pre-configured laptops with automatic onboarding through your preferred HIRS platform
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IT Hardware Management: Track all rented, purchased, or employee-owned assets and their current and depreciating values. Employees can use our self-service IT support to request items, repairs, maintenance, or other assistance.
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IT Hardware Retrieval: Enjoy zero-touch retrieval, with all communication, packaging, and logistics managed by us
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IT Hardware Disposal: Obtain fair market value for end-of-life hardware through local warehouses or choose to donate items, receiving a certificate of data destruction
Pros
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Meant for global IT inventory management
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Comes with a clean, intuitive interface
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Provides real-time asset visibility
Pricing
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Basic Plan: $8 per seat (+$540 platform fee)
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Professional: $11 per seat (+$540 platform fee)
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Enterprise: Custom pricing
#2. Snipe-IT
Ideal for small to medium-sized businesses seeking cost-effective and customizable asset management solutions
Snipe-IT is web-based, open-source software tracking hardware, software, and licenses. Its intuitive interface clearly shows inventory and asset locations, making it affordable yet practical.
Besides basic tracking, Snipe-IT automates many key aspects of inventory management. The software's reporting tools generate detailed insights to help you make informed IT asset decisions. Moreover, Snipe-IT is flexible and allows broad customization to meet your business needs.
Key features:
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Its check-in/check-out feature with optional EULA and asset acceptance automates the process of assigning and returning assets
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Supports barcode generation and scanning, integrates with most handheld QR code reader apps and barcode scanners
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Monitors warranty status and expiration dates for all your assets
Pros
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Easy-to-use interface
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Ample customization options and a simple deployment process
Cons
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No support for SAML or any real SSO authentication
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Clunky import and formatting process
Pricing
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Self-Hosted Plan: Free
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Basic Plan: $39.99/month
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Small Business Hosting Plan: $99.99/month
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Decided Hosting (Small) Plan: $249.99/month
Also Read: The Best Snipe-IT Alternatives
#3. Zoho Manage Engine Service Desk Plus
For organizations that require integrated workflows across various departments such as HR, facilities, and finance, or remote teams because of its cloud-first nature.
Manage Engine Service Desk Plus is Zoho's unified service management platform for the digital enterprise. It’s a comprehensive platform that designs, automates, delivers, and manages critical IT and business services.
The platform combines IT service management, IT asset management, and CMDB with enterprise service management capabilities for departments including HR, facilities, and finance.
It has a dedicated asset inventory management solution with agent-based, barcode, and network scanning features. It also maintains compliance using integrated software license management for all registered assets.
Key features:
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Takes advantage of a unified agent to perform agent-based asset discovery of Windows, macOS, and Linux computers and offers remote support with ITAM abilities
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Lets users build an accurate asset database by finding and scanning SNMP devices and virtual machines with the network scan
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Fetches in-depth asset information like hardware specification, software installed, scan history, asset ownership history, and asset states in a unified interface
Pros
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User-friendly interface and flexible deployment options
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Easy implementation and installation for IT companies
Cons
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Support leaves much to be desired
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Hosted plans may have a slow portal
Pricing
Custom Pricing
#4. Invgate Assets
Suitable for medium-sized businesses looking to avoid enterprise-level system costs, and industries like finance, healthcare, and government where adherence to regulatory standards is mandatory.
Invgate Assets is an IT asset management solution that allows organizations to automatically discover, manage, and configure the entire inventory of physical, virtual, and cloud assets. It brings all the tools small, medium, and large-sized organizations need to create and
manage a unified inventory of all network-connected IT assets.
Invgate can also reduce unnecessary costs and inform budget allocations. It helps optimize IT spending by using precise data insights, which results in cost-effective management. Invgate can also manage subscriptions and permissions and cross-reference them through software usage.
Key features:
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Provides in-depth inventory mapping with the options to build a CMDB and a normalized software catalog
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Strong automation capabilities with customizable automation that triggers automatically for different tasks
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Improves license utilization by assigning and unassigning licenses automatically based on devices and license purchases
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Provides tools to track the health of your devices based on criteria such as antivirus, software updates, and warranty expiration
Pros
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Easy set up process; can be set up entirely in just a few hours
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Great integration with Invgate Service Desk
Cons
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Requires separate backend login
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Does not have a cloud version
Pricing
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Starter Plan: Starts $17/month, billed annually
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Pro Plan: Starts $40/month, billed annually
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Custom Plans available
#5. BMC Track-It!
Best suited for companies with a headcount between 1000-5000 employees. It may not be the best fit for very large enterprises due to its customization limitations.
BMC Track-It! is a comprehensive IT asset management platform bundled with Client Management for Track-It, an endpoint management solution. The platform handles asset discovery, auditing, and remote management for all connected assets. Track-It’s automated discovery and inventory may reduce dependence on manual processes and provide valuable information for informed decision-making.
Track-It comes with customizable, user-created dashboards that provide an overview of assets, including software and hardware inventory. You can also access varying types of reports.
Key features:
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Automated discovery allows setting discovery jobs to run and check new or changed assets on any schedule the user designs
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Creates comprehensive reports to manage assets connected to a specific network
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Integrates with the top ITSM products in the market like RemedyForce, Remedy Smart IT, BMC CMDB, and more
Pros
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User-friendly and intuitive software design
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Workstation discovery and audit tools are quite handy and helpful
Cons
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Customer support could be better
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Nudging the tickets feels difficult
Pricing
Custom Pricing
#6. Service Now IT Asset Management
For teams looking for cloud-hosted inventory management solutions focusing on teams that rely on field technicians.
ServiceNow is an enterprise-oriented IT asset management platform that bundles a comprehensive inventory management suite. It makes searching for and requesting multiple parts and mobile device management easy. It also supports peer-to-peer transfers with dynamic notifications.
It shines in its automated stock replenishment capabilities; trunk stock can be replenished without requiring work order association and maintaining inventory integrity. The platform aims to reduce technicians' administrative burden by streamlining all processes for part-related transactions.
Key features:
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Sources and tracks field technician trunk stock without any complexity, including swaps and transfers
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Allows field technicians to utilize barcode scanning for mobile inventory management
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Dynamic scheduling automates assignments, increases field service efficiency, and eases dispatcher workloads
Pros
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Faster issue resolution without extra and unnecessary dispatches
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On-the-go access to complete inventory management for technicians
Cons
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Adding plug-ins and solutions introduces complexity
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Lack of an on-premise option
Pricing
Custom Pricing
#7. Jira Service Management
Ideal for teams already using Atlassian products or services or looking for an inventory management solution baked into their existing project management tool.
Jira’s popular IT project and service management solution also includes dedicated features for inventory management, including adaptable workflow management. With Jira, organizations can customize workflows to align with specific inventory-related processes, like tracking stock levels, managing procurement, and handling customer requests.
Other essential features include monitoring assets and inventory in real-time, synced data on stock levels and order status, cross-departmental collaboration options, and comprehensive, data-driven reporting and analytics.
Key features:
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Fits together with Atlassian’s Asset IT for more advanced IT and asset management
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Different teams, like logistics and sales, can utilize a single unified platform for coordinated inventory management
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Comprehensive reporting capabilities with the ability to generate trends and patterns on inventory
Pros
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Excellent ticket management system
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Allows multiple teams to rely on a single unified solution for inventory management
Cons
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Some advanced inventory-specific features are only available in premium plans
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Relatively high barrier to entry for small and focused teams
Pricing
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Free Forever
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Standard Plan: Starts $17.65/month per agent
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Premium Plan: Starts $44.27/month per agent
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Enterprise Plan: Custom pricing
#8. Spiceworks Inventory
It is suitable for small teams and organizations with a limited budget looking for an inventory management solution that does not skimp on the basics.
Spiceworks Inventory is a comprehensive IT inventory management solution that is completely free.
It provides a unified hub for displaying and managing devices and their information, which can be used for user troubleshooting, device scanning, budgeting, auditing, and more.
Spiceworks also has strong reporting abilities; you can generate customizable reports and export them in seconds. It aims to fulfill network inventory and help desk management needs for financially strapped teams without sacrificing core functionality.
Key features:
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Fast and easy setup process, which makes the program easy to deploy; after deployment, the platform performs scans and collects all connected device details in minutes
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Flexible reporting and analytics that help pinpoint device issues in no time
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Has a large user base of both IT pros and newbies with excellent documentation
Pros
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Works both with and without an agent
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Very easy to set and deploy
Cons
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Navigation and layout of the application could be better
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Highly resource-intensive scanning process
Pricing
Free forever
#9. Ivanti Neurons
Ideal for
Suited for mid to large-sized enterprises, particularly those with complex IT environments and a high degree of remote or hybrid work.
Ivanti Neurons is a dedicated IT asset discovery and inventory management solution that automatically discovers and maps all connected IT assets. Neurons is capable of detecting new and unknown devices that join your network instantly.
It also provides real-time asset visibility using active and passive scanning and third-party connectors. The platform offers detailed and actionable insights on assets with normalized hardware and software inventory data, usage information, and comprehensive service maps.
Key features:
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Allows users to discover and add IT assets to the inventory in real-time for improved security posture while identifying critical assets and their potential risks
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Facilitates software usage information to be automatically fed to the configuration management and asset management databases
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Approved by Google; enables import and reconciliation of Google OS devices from Google Workspace into the Ivanti Neurons platform through the Google Chrome Enterprise connector
Pros
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The platform is easily laid out and easy to use and understand
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Has a strong community behind the product
Cons
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Users have reported dated admin and analyst tools
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Lacks proper and well-written documentation
Pricing
Custom Pricing
#10. Fishbowl
For medium—to large-sized businesses in construction, automotive, aerospace, F&B, chemicals, and more industries.
An advanced inventory management software, Fishbowl lets you manage your inventory in real-time. It prioritizes accuracy, so you don’t have to face cancellation or refund issues because ordered items are out of stock. The platform integrates seamlessly with QuickBooks to link your inventory and accounting.
Fishbowl offers a line-up of three different products:
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Fishbowl Advanced: for more complex business needs
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Fishbowl Drive: a cloud-based solution to manage multiple warehouses
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Fishbowl Commerce: dedicated to e-commerce inventory management
What’s more, Fishbowl helps with compliance and automates several processes related to inventory management.
Key features:
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Access real-time tracking of inventory across multiple locations, providing accurate stock levels and reducing stock outs or overstock
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Support manufacturing operations with features such as bill of materials (BOM) management, work order processing, production scheduling, and assembly management
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Optimize warehouse operations with features like barcode scanning, bin tracking, cycle counting, and inventory transfers
Pros
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Solid, intuitive interface
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Good customer support
Cons
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Users reported issues with reporting and analytics
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Lack of a dedicated user forum to ask questions
Pricing
Starts at $349. Contact sales for detailed pricing
#11. Asset Panda
Best suited for small to medium-sized companies, especially those in education, healthcare, construction, and nonprofits.
Asset Panda is a cloud-based asset management and tracking software that helps manage the inventory of IT assets. It offers businesses many functionalities, including asset tracking, maintenance scheduling, depreciation calculation, etc.
The software provides real-time insights into your assets, helping you make informed decisions about maintenance, purchases, and usage to reduce downtime.
With integrations for over 18 popular apps, Asset Panda streamlines your workflows and centralizes data. Plus, it unifies your asset management and secures data with SOC 2 Type II certification and TLS 1.2 encryption.
Key features:
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Provides a mobile app for on-the-go asset management to update and retrieve data anytime, anywhere
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Allows customization of asset tracking templates and workflows
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Schedules and tracks maintenance activities to ensure asset longevity
Pros
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Customizable and can be suited to the needs of various types of companies
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Easy to use and intuitive interface
Cons
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May log out users in short intervals due to some SSO settings
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Lacks reporting capabilities and support. For example, there is no way to get asset data via download or export; can only generate reports.
Pricing
Tiered pricing based on the number of users and assets managed.
#12. Sortly
Designed for small to medium-sized businesses that need a simple, visually-oriented inventory management system to manage any kind of inventory, including food supplies, drug data, or IT assets
Sortly is a simple inventory management solution with a clean and straightforward UI designed exclusively for small businesses. It helps you manage supplies, materials, tools, and equipment with ease of use in mind. Sortly's visual-based system utilizes images and QR codes, enabling you to locate items and understand their inventory at a glance.
Sortly also comes with an intuitive mobile app. It integrates well with popular apps your warehouse team already uses, such as QuickBooks, Slack, and Microsoft Teams. Plus, you get all the usual features, like barcode scanning, low stock alerts, and the ability to generate customized reports.
Key features:
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Easily upload existing inventory and gain control of it with custom fields as well as neat organization
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Use images and QR codes for easy item identification and location tracking
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Manage a wide variety of inventory types, from physical products to tools and equipment
Pros
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Intuitive and useful mobile app
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Easy to use with a minimal learning curve
Cons
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Customers reported issues with integrations and loading speeds
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Does not handle assemblies and manufacturing of products
Pricing
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Free
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Advanced: $24/month
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Ultra: $74/month
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Enterprise: Custom pricing
Also Read: How To Choose the Best IT Procurement Services for Your Distributed Teams?
#13. Solarwinds IT Inventory Management
Suitable for hybrid IT environments with complex IT infrastructures, such as those in finance, healthcare, technology, and education.
Solarwinds is an IT management platform that allows businesses to track, deploy, manage, retrieve, and dispose of their IT assets. Its inventory management lets you manage server hardware and software and stay updated about their health and whereabouts.
The SolarWinds® Server Performance & Configuration Bundle (SPCB) integrates Server & Application Monitor (SAM) and Server Configuration Monitor (SCM) to offer comprehensive IT inventory management. It automatically consolidates essential asset information—such as system updates, server warranties, VM details, processors, memory, network interfaces, OS, and firmware updates—into one centralized location.
Key features:
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Automatically discover and inventory all IT assets connected to the network, including servers, workstations, routers, and more
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Monitor installed software, license compliance, and usage statistics to ensure compliance and optimize software expenditures
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Receive alerts for changes in asset configurations, unauthorized software installations, or critical issues
Pros
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Customers appreciate the ease of creating tickets
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Many appreciated its ease of use
Cons
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Limited selection of layouts to view incidents or changes
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Costly compared to competitors
Pricing
Custom pricing
Also read: 10 Best IT Asset Management Software for Distributed Teams
#14. Lansweeper
Lansweeper’s low cost and small footprint make it an ideal choice for small to medium-sized organizations looking to manage and inventory their IT assets
Lansweeper is an IT asset management tool that scans and catalogs all devices and software on your network. It provides comprehensive inventory management, automatic device discovery, detailed asset information, custom reporting capabilities, a centralized dashboard, and more.
IT departments can manage assets, ensure compliance, minimize risks, optimize inventory management, and make informed decisions about their IT environment. Plus, you can have your up-to-date physical, virtual, and cloud asset inventory in one platform.
Key features:
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Discover all IT assets in one easy-to-use solution with Lansweeper’s advanced IT discovery.
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It provides visibility into your OT infrastructure with OT discovery, bringing your IT and OT estate together under the same software.
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Supports seamless integration with existing tools through API connections and certified plug-and-play options, enhancing overall IT infrastructure management and security.
Pros
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Strong agentless scanning capacity
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Provides detailed and comprehensive asset data
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Automates the discovery and cataloging of devices
Cons
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The support team is not the most helpful
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There can be issues of suboptimal distribution of roles on the admin panel
Pricing
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Starter Plan: € 199/ month (billed annually)
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Pro Plan: € 359/ month (billed annually)
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Enterprise Plan: Customizable
#15. Pulseway
Ideal for IT professionals and managed service providers (MSPs) looking for strong IT asset management capabilities.
Pulseway is another IT asset management and tracking software that offers an advanced and flexible system for complete inventory control. It allows you to monitor and track your assets in real-time from a single dashboard.
The software automates the process through workflow technology combined with intuitive UI, which allows you to set up smart triggers and auto-remediate IT issues on your behalf. Pulseway's patch management software also automates the discovery and application of OS and third-party patches.
Key features:
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Monitors asset health and performance in real-time, ensuring that IT teams can respond quickly to issues.
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Enables remote control and management of IT assets, allowing users to control their assets from anywhere.
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Allows custom reporting with an easy-to-use reporting module consisting of customizable and white-labeled templates
Pros
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Clean and easy-to-use interface with no-nonsense features
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Fully featured mobile application
Cons
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Requires an onboarding fee
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Limited features for MacOS and Linux endpoints
Pricing
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Monthly: Starts $67/month
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Annual: Starts $44/month
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3-year Contract: Starts $27/month
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