Dotstech Review: Should You Get It?

Introduction to Dotstech

Source: Dotsech

Dotstech (branded as “Dots”) is an all-in-one IT asset management and logistics platform designed to streamline the entire IT hardware lifecycle for businesses. 

Think of it as a single command center for everything, including:

• Ordering or procuring laptops
• Delivering them to new hires
• Tracking who has what
• Getting devices back when people leave

Dots is targeted at IT, procurement, and Operations teams–especially those supporting remote or hybrid employees across multiple locations.

What Problems Does Dotstech Solve?

Think of the traditional process where IT managers manually:

• Source quotes from vendors
• Coordinate shipping (often internationally)
• Keep records in spreadsheets
• Chase down equipment during offboarding
• And worry about wiping or recycling devices

Dotstech aims to replace all patchwork with a unified SaaS platform that automates these workflows. By integrating with existing systems and handling physical logistics, it lets you (IT and HR) focus on strategy rather than chasing FedEx tracking numbers.

In a nutshell, Dotstech is automation for IT logistics. It eliminates manual work and provides tools for 

• Remote onboarding
• Procurement
• Shipping
• Offboarding
• Device Retrieval
• Asset disposition and recycling.

Let’s now explore the key features/offerings of Dotstech:

Key Features of Dotstech

Here are the key features Dotstech offers:

Procurement Automation

Source: Dotstech

Dotstech simplifies the process of purchasing IT hardware. Through a multi-vendor procurement platform, Dots can automatically source quotes for laptops, monitors, peripherals, etc., and find the best deal for you.

You can order through a centralized catalog of pre-vetted suppliers. Or use an Annual Discovery Plan to secure the best pricing globally.

By automating procurement, you can reduce manual intervention (manual quote requests etc) and drive transparency and efficiency.

Real-Time Asset Tracking

Once devices are procured and deployed, Dotstech’s IT Asset Management module keeps a live inventory. 

You can get real-time visibility into where each asset is, who has it, and its status and track:

• Asset assignments
• Warranties
• And even alerts for renewals or replacements

With this level of asset visibility, you can effectively reduce the instances of lost equipment and shadow IT. Result? Optimal asset utilization and less resource wastage.

Full Lifecycle Management (Onboarding to Offboarding)

Source: Dotstech

Dotstech covers the end-to-end lifecycle of IT assets. This includes deploying devices to new employees, managing them during use, and retrieving or retiring them when employees leave.

• For onboarding, Dotstech can ship pre-imaged laptops (and other IT kits) directly to remote hires so they arrive by day one. 

• When it comes to offboarding, Dotstech handles device collection from departing staff, secure data wipe, and either recycling or warehousing for reuse.

With Dotstech, HR teams can facilitate smoother onboarding experiences and ensure that every new hire has the necessary devices. IT teams can track, manage, and retrieve assets without losing any data.

Integration Capabilities (ERP, MDM, SSO, etc.)

Source: Dotstech

Dotstech offers pre-built integrations with 

• HRIS platforms (e.g. HiBob, BambooHR)
• Mobile Device Management (MDM) tools (Jamf, Intune, Kandji)
• Identity providers (Okta, Azure AD for SSO)
• And even payroll or finance systems
• Slack for instant status updates.
• Single sign on (SSO)

These integrations are crucial for IT managers and procurement teams who hate double data entry. 

Here’s how:

• With an HRIS integration, when a new employee is added to your HR system, Dotstech can automatically initiate the onboarding workflow for their IT equipment.

• Similarly, MDM integration means devices shipped via Dotstech can come pre-enrolled in your device management for security compliance. 

Here’s a verified user appreciating Dotstech’s integration capabilities:

Source: Verified G2 Review

Scalability

The platform supports unlimited users and assets (even on the free tier). You can manage multiple office locations and remote workers across dozens of countries through a single interface.

Dotstech’s cloud infrastructure and logistics partnerships are designed for global scale. It advertises deliveries to over 150 countries and offers warehousing options for staging devices on various continents.

• Smaller teams can start on the free ITAM plan (ideal if you don’t yet have a dedicated IT manager), then upgrade to Pro as your needs expand to include full logistics (procurement, worldwide warehousing, etc.). 

• Enterprise clients can even opt for a customized “Discovery” plan, which includes a dedicated account manager, custom integrations, and support for complex operations. 

This tiered approach means Dotstech can adapt as your company grows–you won’t outgrow the tool quickly.

Customization

In terms of customization, beyond integrations, Dotstech lets you create custom workflows (e.g., building an “employee kit” automation for onboarding). You can even customize certain services (like bulk financing of equipment or specialized compliance needs) at the enterprise level. 

User Feedback and Reviews

Let’s now look at some reviews from real users and see what they have to say about Dotstech:

In this review, an IT manager appreciates Dotstech’s multiple features, including their ITAM platform, automated procurement, and more. They also mention how the platform helps deal with logistical challenges:

Source: Verified G2 Review

While the user also mentions some bugs, they don’t seem like a deal-breaker.

Here’s another review wherein the user talks about how easy-to-use the platform is and appreciates the customer support:

Source: Verified G2 Review

Here’s a recent review from a user on TrustPilot that highlights Dots’ ability to make the IT procurement process easier:

 easier:

Source: Verified TrustPilot Review

This user highlights how you can manage the entire lifecycle with Dots:

Source: Verified TrustPilot Review

Common Pros:

• Multiple users appreciate Dotstech’s integration capabilities.
• Users also talk about the ease of use of this platform.
• Commendable asset tracking and logistics capabilities.
• Makes remote onboarding and offboarding easy.

Common Cons:

• Some users complain about missing features, such as an employee portal, which would enable employees to take certain actions on their own.

Source: Verified G2 Review

• One user talks about some monitor bugs, which are common with new solutions.

Source: Verified G2 Review

If an employee portal is a deal-breaker for you or you need a more mature solution, you can try Workwize.

Workwize is a global IT hardware management solution that automates the entire IT asset lifecycle from procurement to disposal. You can buy/rent IT equipment from verified vendors, deploy (ready-to-use) them across the globe, manage, retrieve, and dispose of them remotely.

In fact, you can maintain an inventory and track all your assets in real-time. The best part? Workwize offers an employee portal, allowing employees to place orders and track requests independently.

Source: Workwize

Moreover, Workwize is a more mature platform—so you won’t find bugs here and there. 

HighLevel saves $1.4 million annually by using Workwzie to streamline and automate processes such as procurement, deployment, retrieval, and disposal.

To see Workwize in action, book a free demo now.

Conclusion

Dotstech has proven itself as a rising star in IT logistics automation, delivering clear benefits for IT and operations teams. Its focus on automation, integration, and user-centric design addresses many of the common challenges in managing distributed IT assets.

For SMBs, it brings enterprise-grade IT logistics capabilities in a turnkey package (and free to start). You can take advantage of Dotstech’s free trial, which offers substantial benefits in terms of time savings and professionalism during onboarding. 

If you’re an enterprise, it’s wise to pilot Dotstech with one region or department first, to see how it fits your ecosystem.

FAQs

How does Dotstech make onboarding remote employees easier?

Dotstech streamlines remote onboarding by providing end-to-end logistics. When a new hire is added, Dotstech will 

• Get the required laptop/IT kit from its vendor network
• Configure it if needed
• Ship it to the employee’s door – across 150+ countries 

The platform also offers predefined “employee kit” workflows to ensure that each role receives the right set of equipment automatically.

Is Dotstech really free to use?

Dotstech offers a Free plan that includes full use of its IT asset management software for unlimited users and assets. You can sign up, upload your inventory, utilize integrations, and even procure and ship items through the platform without incurring a software license fee. 

For end-to-end logistics and other features, you need to subscribe to the paid plans.

Can Dotstech integrate with our existing IT systems (MDM, HR, etc.)?

Yes. Dotstech offers out-of-the-box integrations for common HR systems (such as HiBob, BambooHR), MDM (e.g. Jamf for Macs, Microsoft Intune), and SSO providers like Okta and Azure AD.

What kind of companies benefit the most from Dotstech?

Companies that benefit most are those with a distributed workforce and limited IT logistics capacity. 

A tech startup scaling across several cities, or a mid-size company with 300 employees, of which many are remote/hybrid–these are ideal candidates. 

How does Dotstech handle device returns and disposal?

Dotstech has built-in processes for offboarding. When an employee leaves or a device needs to be replaced, you can trigger a retrieval through the platform. Dotstech will arrange a courier pickup to retrieve the device from the user’s home or office, even if they’re located in another country.

Once the device is received, Dotstech can either place it in storage (warehousing) for your company (so it’s available to redeploy to another employee), or facilitate secure data wiping and disposal/recycling if the device is end-of-life.