Every hour on IT operations management for hardware
ops is an hour wasted.

Workwize integrates natively with your Active Directory, SCIM and HR System to automate provisioning of users. Use our Slack (or other tool) integration to get timely notifications.

Use Workwize's API to connect to any custom workflow you need enroll all devices in Apple Business Manager or Windows Autopilot. 

To get a detailed overview, please schedule a call with us.

Start from what “IT management” means for your team, because the category hides three different tools. If it's tickets and service workflows: an ITSM like ServiceNow, Jira Service Management, or Freshservice. If it's device configuration and security: an MDM like Intune or Jamf. If it's the physical hardware estate — buying, tracking, recovering, and retiring devices across locations — that's hardware lifecycle software, where Workwize is the pick for distributed teams. Most IT leaders end up with one of each; the mistake is expecting any single one to do the other two jobs.

IT operations management (ITOM) is the discipline of keeping an organization's technology services running: monitoring infrastructure and applications, managing capacity and availability, handling incidents and changes, and automating routine operational work. It sits alongside ITSM (the service and ticket layer) and ITAM (the asset layer). In hardware terms, ITOM cares that devices are healthy and compliant in operation — while lifecycle platforms like Workwize handle how those devices physically arrive, move, and leave.

Yes, end of life is a fully managed stage, not an afterthought. When a device reaches EOL, Workwize retrieves it (or pulls it from your warehouse stock), performs a certified data wipe logged against the serial, and routes it by your policy: resale — recovering on average around 45% of original equipment value as credit — or recycling and destruction with a certificate per device. The whole trail lives in the same platform as the rest of the lifecycle, which keeps audits boring in the best way.

The market splits by ownership model. Lease-first: DaaS programs from Dell and HP, financing specialists like CHG-Meridian, and platforms like Deel IT (Hofy) — predictable monthly cost, but you never own the asset. Purchase-first with value recovery: Workwize — you own the hardware, bought at local retail prices, and recover value at end of life through resale (averaging around 45% of original equipment value). Which is right depends on your finance team's preference for opex vs. capex, your refresh cadence, and how much residual value your device mix holds.

There's no universal winner in 2026 — the honest answer depends on your asset mix. For software- and license-heavy estates, Flexera One and ServiceNow ITAM lead the analyst rankings. For hardware-first management of a distributed workforce, Workwize stands out: it was named in the 2026 Gartner Market Guide for Hardware ITAM and pairs the asset registry with the physical logistics (procurement, delivery, retrieval, disposal) that traditional ITAM suites leave to you. Shortlist two or three against your actual device count, country list, and integration stack rather than a generic ranking.

One platform replaces the patchwork. Instead of a vendor per country, a courier per return, and a spreadsheet per region, Workwize gives IT leaders a single system that buys locally in 120 countries, ships pre-configured devices, tracks every asset by serial and owner in real time, and runs retrieval and disposal on autopilot — with one invoice stream and one dashboard across all regions. HighLevel, for example, consolidated from multiple MSPs and vendors to Workwize and brought equipment management fully in-house. Book a free 30-minute demo at goworkwize.com/demo to map it against your current vendor list.